Centro Capital Centre

Centro Capital Centre - Al Khaleej Al Arabi St - Al Rawdah - W59 01 - Abu Dhabi - United Arab Emirates

4.6 · 6,923 reviews analysed
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Gumo's take

Centro Capital Centre in Abu Dhabi is a mid-range hotel known for its strong service, clean and comfortable rooms, and excellent dining options. Guests frequently praise the attentive and friendly staff, particularly in the restaurant and housekeeping departments, as well as the quality and variety of the breakfast buffet. The hotel is well-suited for both business and leisure travelers, with a convenient location near ADNEC and a rooftop pool offering Gulf views. While the property is generally well-maintained, some guests have noted limitations in room size and variety of food options.

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How guests rate it

Location
85
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service from staff, particularly in dining and housekeeping, with multiple reviews highlighting individuals like Kaushini, Hsu, and Sara for their professionalism and warmth.
  • Highly praised breakfast buffet with a wide variety of fresh and international options, often described as lavish and well-organized.
  • Clean, well-maintained rooms with positive feedback on hygiene, comfort, and attention to detail from housekeeping.

Worth knowing

  • Some guests reported small room sizes and limited space, particularly in the bathroom and for families.
  • A few negative reviews highlighted issues with food hygiene, including one report of a dead insect found on a plate.
  • One guest reported an incident of unauthorized room entry and another noted a dismissive attitude from a receptionist.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Parking (free)
  • Valet parking
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Fitness center
  • Accessible
  • Arabic

Common questions

What do guests say about the service at Centro Capital Centre?

Guests frequently praise the outstanding service from the staff, particularly in dining and housekeeping. Many reviews highlight individuals like Kaushini, Hsu, and Sara for their professionalism and warmth, with a strong positive sentiment of 1648 positive reviews for service.

Is the breakfast at Centro Capital Centre worth it?

Yes, the breakfast buffet is highly praised for its wide variety of fresh and international options, often described as lavish and well-organized. It has a positive sentiment of 97 reviews, though it comes at an extra charge.

What are the main limitations of the hotel rooms?

Some guests have reported that the rooms are on the smaller side, with limited space in the bathroom and for families. Additionally, a few reviews mentioned issues with food hygiene, including one report of a dead insect found on a plate.

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