City Seasons Al Hamra Hotel

Name: City Seasons Al Hamra Hotel
Rating: 4.3

City Seasons Al Hamra Hotel, Electra - Sheikh Zayed the First - Al Danah - Zone 1 - Abu Dhabi - United Arab Emirates

★ 4.3 · 7,304 reviews analysed

Gumo's take

City Seasons Al Hamra Hotel is a mid-range, family-friendly hotel in Abu Dhabi known for its excellent service, spacious and clean rooms, and convenient location near major attractions like Louvre Abu Dhabi and Corniche Beach. Guests frequently praise the staff for their professionalism and hospitality, with many reviews highlighting complimentary room upgrades and personalized attention. The hotel is particularly popular among business travelers and families due to its accessibility, childcare services, and proximity to shopping and dining. While it lacks a pool, it offers a strong value for money with a 4.2/5 Google rating and a 4.8/5 rating on Tripadvisor.

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How guests rate it

Location: 89
Facilities: 76
Staff & Service: 93
Room Comfort & Cleanliness: 88

What guests love

Outstanding staff service, with many reviews praising specific employees like Lean, Shashi, and Louie for their professionalism and helpfulness.
Spacious and clean rooms, with frequent mentions of cleanliness, comfort, and room upgrades at no extra cost.
Strategic location near major attractions and shopping areas, including a 9-minute drive to Al Maryah Island.

Worth knowing

Some guests reported issues with bathroom maintenance, including clogged drains and small, poorly functioning showers.
A few reviews mentioned slow check-in times and unresponsive service from certain staff members.
Limited vegetarian options in the breakfast buffet, which could be a drawback for some guests.

Amenities

Wi-Fi (free)
Wi-Fi in public areas
Credit cards
Debit cards
NFC mobile payments
Cash
Kid-friendly
Babysitting
Parking (free)
Valet parking
Airport shuttle (extra charge)
Local shuttle
Accessible
Accessible elevator
Business center
Meeting rooms
Arabic
English
Filipino
French
Private bathroom
Bathtub
Shower
Restaurant
Table service
Buffet dinner
Room service (24 hour)
Breakfast (extra charge)
Breakfast buffet
Front desk (24 hour)
Baggage storage
Concierge
Currency exchange
Full-service laundry
Elevator
Wake up calls
Gift shop
Housekeeping (daily)
Turndown service
Fitness center (free)
Elliptical machine
Treadmill
Weight machines
Free weights
Sauna
Spa
Hair salon
Doctor on call
Air conditioning
Kitchen in some rooms
Coffee maker
Minibar

Common questions

Does the hotel offer childcare services for families?

Yes, the hotel offers childcare services, making it a family-friendly option for guests traveling with children.

What are the main issues guests have reported with the hotel's bathrooms?

Some guests have reported issues with bathroom maintenance, including clogged drains and small, poorly functioning showers.

How is the hotel's service quality based on guest reviews?

The hotel's service quality is highly praised, with 1009 positive mentions and only 130 negative ones, highlighting the professionalism and hospitality of the staff.