Holiday Inn Abu Dhabi by IHG

Name: Holiday Inn Abu Dhabi by IHG
Rating: 4.4

Holiday Inn Abu Dhabi by IHG - Dhafeer Street - 31st St - Between - Abu Dhabi - United Arab Emirates

★ 4.4 · 4,229 reviews analysed

Gumo's take

Holiday Inn Abu Dhabi by IHG is a highly-rated hotel known for its exceptional service, cleanliness, and friendly staff. Guests frequently praise the spacious and well-maintained rooms, the welcoming atmosphere, and the helpfulness of specific team members like Jennica, Negi, and Jyoti. The hotel is particularly well-suited for business travelers, families, and those seeking a comfortable and secure stay in a convenient location near the city center and airport. Despite a few isolated complaints, the hotel consistently delivers a positive and memorable experience.

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How guests rate it

Location: 89
Facilities: 88
Staff & Service: 94
Room Comfort & Cleanliness: 92

What guests love

Exceptional staff service, with numerous guests highlighting individuals like Jennica, Negi, and Jyoti for their professionalism and attentiveness.
Clean, spacious, and well-maintained rooms, with many guests noting the comfort of the beds and the overall cleanliness.
Strong sense of safety and security, with specific mentions of the security team and the overall feeling of being well-protected.

Worth knowing

A few guests reported issues with noise from neighboring rooms, particularly in connected rooms, which affected their sleep and comfort.
Some complaints about poor communication and service inconsistencies, such as incorrect booking details and unhelpful front desk staff during check-in.
One guest reported a theft incident, which raised concerns about the hotel's security protocols and responsiveness to such issues.

Amenities

Wi-Fi (free)
Wi-Fi in public areas
Front desk (24 hour)
Baggage storage
Concierge
Currency exchange
Full-service laundry
Elevator
Wake up calls
Housekeeping (daily)
Parking (free)
Valet parking
EV charger
Airport shuttle (extra charge)
Local shuttle
Accessible
Accessible parking
Arabic
English
Filipino
French
Hindi
Indonesian
Russian
Restaurant
Bar
Buffet dinner
Room service (24 hour)
Breakfast (extra charge)
Breakfast buffet
Kid-friendly
Activities for kids
Outdoor pool
Lifeguard
Fitness center (free)
Treadmill
Free weights
Spa
Hair salon
Doctor on call
Business center
Meeting rooms
Air conditioning
Coffee maker
Private bathroom
Bathtub

Common questions

Is the hotel suitable for families or business travelers?

Yes, the hotel is well-suited for both families and business travelers, offering a comfortable and secure stay with spacious rooms and a convenient location near the city center and airport.

What do guests say about the hotel staff?

Guests frequently praise the exceptional service and professionalism of the staff, with specific mentions of individuals like Jennica, Negi, and Jyoti for their attentiveness and helpfulness.

Are there any concerns about noise or privacy in the rooms?

A few guests reported noise issues from neighboring rooms, especially in connected rooms, which affected their comfort and sleep.