ADOOR

C653+X4 ADOOR, Adoor, Maharashtra 415705

4-star property 4.9 · 6 reviews analysed
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Gumo's take

Adoor Property Management is a property management company specializing in Single Family Rental properties, known for its mixed tenant experiences. While some tenants praise the company for its responsive and friendly service, particularly through individuals like Tom Martinez and Trista, others report significant issues with emergency response times and unresolved maintenance problems. The company is best suited for tenants seeking prompt communication and assistance with property upkeep, but may not be ideal for those requiring urgent or consistent support during critical situations.

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How guests rate it

Location
85
Facilities
65
Staff & Service
80
Room Comfort & Cleanliness
70

What guests love

  • Responsive and helpful staff, particularly Tom Martinez and Trista, who are praised for their communication and support during lease renewals and maintenance requests.
  • Quick resolution of minor and urgent issues, such as a snake removal within 7 minutes, showcasing efficient emergency response.
  • Positive tenant experiences with the overall service and support during the initial setup and lease process.

Worth knowing

  • Inconsistent handling of emergencies and critical maintenance issues, including a reported five-day power outage and unresolved mold and water intrusion problems.
  • Unreliable customer service during high-pressure situations, including a customer service representative hanging up on a tenant and delays in resolving essential repairs.

Common questions

How responsive is Adoor Property Management to maintenance and emergency requests?

Adoor Property Management is generally responsive to maintenance and emergency requests, with some tenants reporting quick resolutions, such as a snake removal within 7 minutes. However, others have experienced delays, including a five-day power outage and unresolved mold and water issues.

Are there any notable staff members known for good service at Adoor Property Management?

Yes, tenants have praised Tom Martinez and Trista for their responsive and friendly service, particularly during lease renewals and maintenance requests.

What are the key limitations of Adoor Property Management's service?

Key limitations include inconsistent handling of emergencies and critical maintenance issues, as well as unreliable customer service during high-pressure situations, such as delays in resolving essential repairs and a reported incident where a customer service representative hung up on a tenant.

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