De lavender luxury guest house & hostel
De lavender luxury guest house & hostel, karashir moll, Agonda, Goa 403702
Gumo's take
De Lavender Luxury Guest House & Hostel is a budget-friendly accommodation in Agonda, offering spacious rooms, kitchenettes, and proximity to beaches like Agonda and Cola. While it appeals to travelers seeking a peaceful retreat with a sea view, the property is marked by significant service issues and maintenance problems. Positive reviews highlight the serene location and friendly staff, while negative feedback centers on poor management, unresponsive service, and subpar room conditions.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 62
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and clean rooms with sea views and kitchenettes, as noted in several 5-star reviews.
- Proximity to Agonda Beach and other nearby beaches like Cola and Butterfly Beach, with a 1-2 km walk or 8-minute drive.
- Positive mentions of the staff's friendliness and helpfulness, particularly from individuals like Akash, Girish, and Hikmat.
Worth knowing
- Recurring complaints about poor service and unprofessional behavior from the owner, Mr. Jacob John, including rude treatment and failure to honor bookings.
- Frequent reports of malfunctioning AC units, broken room facilities (e.g., fans, bathroom fixtures), and unclean or poorly maintained rooms.
- Issues with communication and responsiveness from staff, including missing staff during check-in and failure to address guest concerns.
- Discrepancies between online listings and actual room conditions, with some guests reporting misleading photos and unmet expectations.
Amenities
- Free Wi-Fi
- Parking
- Pool
- Air-conditioned
- Laundry service
- Room service
- Child friendly
- Kitchens in some rooms
- Fitness centre
- Bar
Common questions
Is the air conditioning in the rooms reliable?
No, the air conditioning is not reliable. Multiple guests have reported malfunctioning AC units, with 10 negative mentions in the sentiment breakdown.
How is the service quality at De Lavender Luxury Guest House & Hostel?
The service quality is mixed. While some guests praised the friendliness of staff like Akash and Girish, there are notable complaints about poor service and unprofessional behavior from the owner, Mr. Jacob John.
Are the rooms clean and well-maintained?
There are mixed reports about room conditions. While some guests found the rooms clean and spacious, others reported broken facilities, unclean rooms, and discrepancies between online listings and actual conditions.
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