Binori A Boutique Hotel

Binori A Boutique Hotel, Thaltej Cross Roads, Sarkhej - Gandhinagar Hwy, Bhaikakanagar, Thaltej, Ahmedabad, Gujarat 380059

4.2 · 2,871 reviews analysed
Binori A Boutique Hotel – photo 1
Binori A Boutique Hotel – photo 2
Binori A Boutique Hotel – photo 3
Binori A Boutique Hotel – photo 4

Gumo's take

Binori A Boutique Hotel in Gujarat, India, is a mid-range property known for its spacious rooms, event-friendly spaces, and vegetarian dining options. While it offers a warm and welcoming ambiance with a focus on cultural aesthetics, the hotel has mixed reviews regarding cleanliness, maintenance, and service consistency. Positive feedback highlights the quality of food, especially at the Pol21 restaurant, and the hotel's convenient location on SG Highway. However, recurring complaints about unresponsive staff, inconsistent room maintenance, and hygiene issues suggest a need for improvement in operational standards.

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How guests rate it

Location
80
Facilities
68
Staff & Service
60
Room Comfort & Cleanliness
62

What guests love

  • Spacious and well-maintained rooms with modern amenities, as noted in several 5-star reviews.
  • High-quality vegetarian food and a diverse breakfast buffet, with live counters and a Jain food option.
  • Convenient location on SG Highway, ideal for business travelers and those attending events.

Worth knowing

  • Recurring complaints about poor cleanliness, including smelly towels, stained rooms, and unclean dining areas.
  • Inconsistent and unresponsive service, with reports of staff being rude, unhelpful, or slow to respond to requests.
  • Issues with room maintenance, such as leaking showers, broken furniture, and poor soundproofing.
  • Some negative feedback about the hotel's event management and external vendors, including unmet expectations and poor communication.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Spa
  • Accessible
  • Air conditioning

Common questions

What are the hotel's strengths in terms of dining?

The hotel is known for its high-quality vegetarian food and diverse breakfast buffet, with live counters and a Jain food option. Guests have praised the food quality and the casual restaurant, especially Pol21, which offers a dinner buffet.

What are the common complaints about the hotel's service and maintenance?

Guests have reported recurring issues with unresponsive and inconsistent service, including rude or unhelpful staff. There are also frequent complaints about room maintenance problems such as leaking showers, broken furniture, and poor soundproofing.

Is the hotel suitable for business travelers?

Yes, the hotel is considered convenient for business travelers due to its location on SG Highway and event-friendly spaces. It has a positive sentiment for business-related stays, with 73 positive mentions and only 7 negative ones.

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