ITC Narmada, a Luxury Collection Hotel, Ahmedabad

ITC Narmada, a Luxury Collection Hotel, Ahmedabad, Survey # 104 A, Judges Bunglow Rd, I I M, Vastrapur, Ahmedabad, Gujarat 380015

5-star property 4.7 · 7,614 reviews analysed
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 1
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 2
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 3
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 4

Gumo's take

ITC Narmada, a Luxury Collection Hotel in Ahmedabad, is renowned for its exceptional service, luxurious accommodations, and diverse dining options. Guests consistently praise the hotel's attentive and professional staff, elegant ambiance, and high-quality food, particularly at its restaurants like Yi Jing and Peshawri. While the hotel is well-suited for both business and leisure travelers, its standout features include the spa, fitness center, and proximity to attractions like Vastrapur Lake. Despite a few recurring complaints about service inconsistencies and cleanliness issues, the overall experience aligns with its 5-star rating and strong guest satisfaction.

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How guests rate it

Location
82
Facilities
85
Staff & Service
89
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and hospitality, with multiple reviews highlighting the attentiveness and professionalism of staff members like Yadvendra, Shreyash, and Jyoti.
  • High-quality dining experiences, particularly at Yi Jing and Peshawri, with praise for the food quality, presentation, and expertise of chefs like Chef Balveer Singh Solanki and Chef Vinod.
  • Luxurious and well-maintained rooms and facilities, including spacious accommodations, elegant design, and a well-kept outdoor pool and spa.

Worth knowing

  • Inconsistent service quality, with some guests reporting slow or unresponsive service, especially in dining and breakfast areas.
  • Occasional cleanliness issues in rooms and dining areas, including complaints about dirty napkins, cold food, and unclean carpets.
  • Some guests noted problems with room key access and Wi-Fi connectivity, impacting the overall convenience of the stay.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Checks
  • Kid-friendly
  • Outdoor pool
  • Wading pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Buffet dinner
  • Room service (24 hour)
  • Boutique shopping
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the standout dining options at ITC Narmada?

The hotel is renowned for its high-quality dining experiences, particularly at Yi Jing and Peshawri. Guests praise the food quality, presentation, and expertise of chefs like Chef Balveer Singh Solanki and Chef Vinod.

Is the hotel suitable for business travelers?

Yes, ITC Narmada is well-suited for business travelers, offering a business center, meeting rooms, and high-quality service. The hotel's professional staff and convenient location further support business needs.

Are there any recurring issues guests have reported about the hotel?

Some guests have reported occasional service inconsistencies and cleanliness issues, including slow or unresponsive service in dining areas and complaints about dirty napkins or unclean carpets.

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