ITC Narmada, a Luxury Collection Hotel, Ahmedabad

ITC Narmada, a Luxury Collection Hotel, Ahmedabad, Survey # 104 A, Judges Bunglow Rd, I I M, Vastrapur, Ahmedabad, Gujarat 380015

5-star property★ 4.7 · 7,998 reviews analysed
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 1
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 2
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 3
ITC Narmada, a Luxury Collection Hotel, Ahmedabad – photo 4

Gumo's take

ITC Narmada, a Luxury Collection Hotel, Ahmedabad, is renowned for its exceptional service, luxurious accommodations, and diverse dining options. Guests frequently praise the hotel's cleanliness, spacious rooms, and the professionalism of its staff, particularly in housekeeping and front desk roles. The hotel's proximity to major attractions like Sabarmati Ashram and Kankaria Lake makes it a convenient choice for both leisure and business travelers. With a strong emphasis on hospitality and personalized touches, it is a top-tier destination in Ahmedabad.

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How guests rate it

Location
88
Facilities
92
Staff & Service
96
Room Comfort & Cleanliness
94

What guests love

  • Outstanding service and hospitality, with numerous guests highlighting the attentiveness and professionalism of staff members like Rucha, Moumita, and Amirul.
  • High-quality dining experiences across multiple restaurants, including Peshawari and Yi Jing, with praise for the food quality, authenticity, and chef expertise.
  • Excellent cleanliness and maintenance of rooms and common areas, with housekeeping frequently mentioned as a standout feature.

Worth knowing

  • A few guests reported issues with food service at Peshawari, including cold dishes, taste inconsistencies, and poor presentation.
  • Some reviews noted slow or inconsistent service in certain areas, such as breakfast and restaurant wait times.
  • Minor complaints about room amenities, such as missing balconies and limited TV channel options.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Checks
  • Kid-friendly
  • Outdoor pool
  • Wading pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Buffet dinner
  • Room service (24 hour)
  • Boutique shopping
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the key strengths of ITC Narmada in terms of service and dining?

ITC Narmada is known for its outstanding service and hospitality, with guests frequently praising the attentiveness and professionalism of the staff. The hotel offers high-quality dining experiences across multiple restaurants, including Peshawari and Yi Jing, with particular emphasis on authentic and expertly prepared food.

Are there any limitations or common complaints about the hotel's food service?

A few guests have reported issues with food service at Peshawari, including cold dishes, taste inconsistencies, and poor presentation. While the overall dining experience is praised, these minor issues have been noted in some reviews.

What amenities are available for families and business travelers at ITC Narmada?

The hotel is kid-friendly and offers amenities such as an outdoor pool, wading pool, and a business center with meeting rooms, catering to both families and business travelers. Free parking options and a local shuttle also enhance convenience for guests.

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