Itsy Hotels Prime Unity
1st Floor, Itsy Hotels Prime Unity, Shivalik - 3, Drive In Rd, opposite T V Tower, near Doordarshan Kendra Metro Station, Nilmani Society, Thaltej, Ahmedabad, Gujarat 380052
Gumo's take
Itsy Hotels Prime Unity in Ahmedabad is a budget-friendly hotel with a strong focus on cleanliness and convenient location. It is particularly well-suited for travelers who value proximity to public transit and nearby attractions like Vastrapur Lake and Sabarmati Riverfront. While the hotel has received praise for its new and clean rooms and helpful staff, it has also faced criticism for poor customer service and unprofessional behavior, especially in handling guest complaints and refunds.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 75
What guests love
- Rooms are described as new, clean, and well-maintained, with positive feedback on bed and bathroom hygiene.
- Convenient location with easy access to the Doordarshan Kendra metro station and nearby attractions like Vastrapur Lake.
- Staff is generally described as friendly and helpful, with 24-hour front desk and housekeeping services.
Worth knowing
- Poor customer service, including unprofessional handling of guest complaints and refusal to refund pre-paid amounts for unused nights.
- Facility issues such as non-functional Jacuzzi and lack of proper food facilities have been reported.
- Some guests have experienced unresponsive staff and unresolved problems during their stay.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Parking (free)
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- English
- Hindi
Common questions
Is Itsy Hotels Prime Unity a good option for travelers looking for a clean and budget-friendly stay in Ahmedabad?
Yes, Itsy Hotels Prime Unity is considered budget-friendly, and guests have praised the new, clean, and well-maintained rooms with good hygiene in the beds and bathrooms.
How is the customer service at Itsy Hotels Prime Unity?
Customer service has received mixed reviews. While some guests found the staff friendly and helpful, others reported poor service, unprofessional behavior, and unresolved complaints or refund issues.
What are the nearby attractions and transportation options for Itsy Hotels Prime Unity?
The hotel is conveniently located within a 5-minute drive of Vastrapur Lake and a 3-minute walk from the nearest public transit. It is also close to the Sabarmati Riverfront.
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