The Grand Hotel

The Grand Hotel, G-47, Chanmari, Opposite To KFC, Zarkawt, Aizawl, Mizoram 796007

3.8 · 529 reviews analysed
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Gumo's take

The Grand Hotel in Aizawl is a centrally located, budget-friendly option known for its friendly and helpful staff, making it a popular choice for travelers exploring the city. While the hotel benefits from its prime location near major attractions like Bara Bazar and KFC, many guests note that the rooms are small, require renovation, and suffer from inconsistent amenities such as AC and Wi-Fi. Despite mixed feedback on room quality and food pricing, the hotel is praised for its warm hospitality and accessibility, making it a suitable base for short stays or business trips.

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How guests rate it

Location
90
Facilities
52
Staff & Service
82
Room Comfort & Cleanliness
58

What guests love

  • Friendly and helpful staff, with several reviews highlighting their professionalism and responsiveness.
  • Prime central location, making it convenient for exploring Aizawl and nearby attractions like Bara Bazar and KFC.
  • Complimentary breakfast is a consistent positive, with guests noting the variety and taste.

Worth knowing

  • Rooms are often described as small, outdated, and in need of renovation, with some guests reporting broken fixtures and poor cleanliness.
  • Facilities like the lift are problematic, with frequent complaints about its narrow size and limited capacity.
  • Wi-Fi and AC issues are recurring concerns, with some guests noting that these amenities are unreliable or non-functional.
  • Food is frequently criticized for being overpriced and inconsistent in quality, especially non-vegetarian options.

Amenities

  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is The Grand Hotel in Aizawl suitable for a short business trip or tourist stay?

Yes, The Grand Hotel is a suitable option for short stays due to its central location and friendly, helpful staff. However, guests should be aware that the rooms are small and may require renovation, and amenities like AC and Wi-Fi can be inconsistent.

What are the main advantages of staying at The Grand Hotel in Aizawl?

The main advantages include its prime central location near major attractions like Bara Bazar and KFC, friendly and professional staff, and a complimentary breakfast that is consistently praised for its variety and taste.

Are there any notable issues with the hotel's facilities or amenities?

Yes, guests have reported several issues, including small and outdated rooms, a problematic lift with limited capacity, unreliable Wi-Fi and AC, and overpriced, inconsistent food quality, especially for non-vegetarian options.

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