Clarks Resort Ajmer
Clarks Resort Ajmer, Nehru Nagar, Madar, near bhero Mandir, Ajmer, Rajasthan 305001
Gumo's take
Clarks Resort Ajmer is a European-style castle-themed resort known for its spacious rooms, antique decor, and scenic location. It appeals to travelers seeking a unique, regal ambiance and is particularly praised for its hospitality and food quality. While the property has a strong visual appeal and some guests highlight exceptional service, others report inconsistencies in cleanliness, maintenance, and service speed. The hotel is best suited for those prioritizing aesthetics and occasional dining experiences over consistent high service standards.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Spacious and well-maintained rooms with a European castle aesthetic, including antique decor and a vintage car display.
- Positive feedback on food quality and service from specific staff members like Chanchal Chahar, Devilal Ji, and Kanhaiya.
- Strategic location near Ajmer Railway Station and a peaceful, scenic setting ideal for relaxation and photography.
Worth knowing
- Reports of poor room cleanliness, including bad odors, broken fixtures, and unavailability of basic amenities like hot water and toiletries.
- Inconsistent and slow service, with complaints about unresponsive staff, long wait times, and poor restaurant service.
- Issues with billing and GST discrepancies, as well as unprofessional behavior from some staff members.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Transfer
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Pool
Common questions
Is the hotel known for good food and dining experiences?
Yes, the hotel is praised for its food quality, with positive sentiment in dining (119 positive reviews). Some guests have also specifically highlighted the breakfast and restaurant service, though there are a few negative reports about restaurant service speed.
What are the common complaints about the hotel's rooms and cleanliness?
Some guests have reported issues with room cleanliness, including bad odors, broken fixtures, and missing basic amenities like hot water and toiletries. While the overall property has a strong visual appeal, there are notable negative reviews about bathroom cleanliness (8 negative reviews).
How is the service at Clarks Resort Ajmer?
Service at the hotel is generally praised, with 169 positive reviews, particularly from specific staff members like Chanchal Chahar, Devilal Ji, and Kanhaiya. However, there are also 33 negative reviews citing slow service, unresponsive staff, and billing issues, indicating some inconsistency in service quality.
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