Treebo Premium Travancore Palace Cherthala
Treebo Premium Travancore Palace Cherthala, 11th Mile, NH 47, Cherthala, Alappuzha, Kerala 688524
Gumo's take
Treebo Premium Travancore Palace Cherthala is a heritage hotel in Alappuzha with a traditional Kerala architectural style and a refined, antiques-filled ambiance. It is best suited for travelers seeking a cultural experience and appreciation for aesthetics, though it may not meet expectations for consistent service or modern amenities. While the food is often praised for its taste and variety, especially non-vegetarian options, the dining and service experience is frequently marred by delays and poor responsiveness. Guests who prioritize atmosphere over flawless service may find it worthwhile, but those expecting high standards of hygiene, maintenance, and hospitality should proceed with caution.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 55
- Staff & Service
- 47
- Room Comfort & Cleanliness
- 58
What guests love
- Traditional Kerala-style architecture and ambiance, praised for its aesthetic appeal and heritage feel.
- Positive feedback on the taste and variety of food, particularly non-vegetarian dishes like prawn curry and fish fry.
- Spacious parking and convenient location near the national highway, making it accessible for travelers.
Worth knowing
- Recurring complaints about poor service, including long wait times, unresponsive staff, and unprofessional behavior.
- Issues with hygiene and maintenance, such as yellowish tap water, unclean bathrooms, and presence of flies and mosquitoes.
- Inconsistent food quality and delivery, with reports of cold meals, incorrect orders, and substandard ingredients.
- Lack of modern amenities like lifts, air conditioning in dining areas, and functional Wi-Fi.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Housekeeping (daily)
- Business center
- English
- Hindi
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Parking (free)
- Valet parking
- Transfer
- Not accessible
- Air conditioning
Common questions
What is the ambiance and architectural style of Treebo Premium Travancore Palace Cherthala?
The hotel features a traditional Kerala architectural style and a refined, antiques-filled ambiance, offering a heritage and cultural experience for travelers.
What are the common complaints about the hotel's service and maintenance?
Guests frequently report poor service, including long wait times, unresponsive staff, and unprofessional behavior, along with issues like unclean bathrooms, yellowish tap water, and the presence of flies and mosquitoes.
How is the food at Treebo Premium Travancore Palace Cherthala?
The food is praised for its taste and variety, especially non-vegetarian dishes like prawn curry and fish fry, though there are reports of inconsistent quality, cold meals, incorrect orders, and substandard ingredients.