Kottaram Heritage Resort
F8RG+2PG Kottaram Heritage Resort, Beach Rd, opposite Collectorate, Zackaria Bazar, Alappuzha, Kerala 688001
Gumo's take
Kottaram Heritage Resort is a family-friendly, budget-conscious accommodation in Alappuzha, known for its warm hospitality, eco-friendly practices, and convenient location near the beach and local attractions. Guests frequently praise the cleanliness of the rooms, the helpful and service-oriented staff, and the availability of houseboat packages. The resort is particularly appreciated for its peaceful ambiance and proximity to the railway station and Alappuzha Beach. While some guests have noted issues with mosquitoes and bathroom maintenance, the overall sentiment remains overwhelmingly positive, with many returning visitors and glowing testimonials about the staff and experience.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding staff service, with many guests highlighting the helpfulness, responsiveness, and friendliness of the staff and even the owner.
- Clean and comfortable rooms, with frequent mentions of neatness, good bed quality, and well-maintained facilities.
- Convenient location, within walking distance to Alappuzha Beach, the railway station, and local restaurants and attractions.
Worth knowing
- Issues with mosquitoes in the rooms and surrounding areas, despite the provision of mosquito nets in some rooms.
- Some reports of bathroom cleanliness and maintenance problems, including broken taps and unclean restrooms.
- Noise from nearby roads and vehicles, particularly in rooms facing the road.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Social hour
- Wake up calls
- Housekeeping
- Turndown service
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Bicycle rental
- Tennis
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
Common questions
Is the hotel family-friendly, and do guests generally have a good experience with it?
Yes, Kottaram Heritage Resort is family-friendly, and guests frequently praise the warm hospitality and comfortable rooms. There are 29 positive mentions related to family experiences with no negative feedback.
What are the main issues guests have reported about the hotel?
Some guests have reported issues with mosquitoes in the rooms and surrounding areas, as well as bathroom cleanliness and maintenance problems such as broken taps and unclean restrooms.
What are the standout features of the hotel's service and staff?
The hotel is highly praised for its outstanding staff service, with 105 positive mentions. Guests often highlight the helpfulness, responsiveness, and friendliness of the staff and even the owner.
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