Tropicana Resort & Spa Alibaug
Tropicana Resort & Spa Alibaug, Chondi Naka, Mapgaon, Alibag, Maharashtra 402208
Gumo's take
Tropicana Resort & Spa Alibaug is a spacious, nature-oriented resort known for its private pool villas, lush greenery, and family-friendly amenities. It is ideal for travelers seeking a peaceful retreat with access to a large swimming pool and dining options. While some guests praise the food and hospitality, others highlight recurring issues with room maintenance and inconsistent service. The property is praised for its size and tranquility but criticized for falling short of expectations in upkeep and value for money.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 63
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious and well-maintained private pool villas, ideal for families or groups.
- Positive feedback on food quality and variety, with some guests highlighting specific chefs and dishes.
- Lush green surroundings and a peaceful atmosphere, making it a good choice for a relaxing getaway.
Worth knowing
- Recurring complaints about poor room maintenance, including broken fixtures, mold, and unclean conditions.
- Inconsistent and slow service, with reports of unresponsive staff and poor customer service during events or requests.
- High prices not always justified by the quality of the experience, with some guests feeling overcharged.
- Issues with infrastructure such as non-functional TVs, poor Wi-Fi, and lack of accessibility for elderly guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Transfer
- Local shuttle
- Fitness center
- Spa
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Pool
- Outdoor pool
- Lifeguard
- Hot tub
- Accessible
Common questions
Are the rooms at Tropicana Resort & Spa Alibaug well-maintained?
There are recurring complaints about poor room maintenance, including broken fixtures, mold, and unclean conditions. While some guests praise the spacious and well-maintained private pool villas, others have reported issues with upkeep.
Is the service at Tropicana Resort & Spa Alibaug reliable?
Service at the resort is inconsistent, with reports of slow and unresponsive staff, especially during events or when handling guest requests. However, there are still positive sentiments about hospitality and overall service quality from many guests.
Does the hotel offer good dining options and breakfast?
Yes, the hotel has a restaurant, bar, and room service, with positive feedback on food quality and variety. Additionally, free breakfast is available, and it has a positive sentiment score with many guests appreciating the dining experience.