Hyatt Regency Amritsar Hotel & Spa
Hyatt Regency Amritsar Hotel & Spa, MBM Farms, Grand Trunk Rd, Rajinder Nagar, Maqbool Pura, Amritsar, Amritsar Cantt., Punjab 143006
Gumo's take
Hyatt Regency Amritsar Hotel & Spa is a high-end hotel known for its upscale dining, luxurious spa, and convenient location near Nexus Mall and the Golden Temple. It is particularly praised for its exceptional service, with staff members like Arsheen, Bani, and Subarna frequently highlighted for their hospitality. While the hotel excels in amenities like the breakfast buffet and fitness center, some guests have reported issues with cleanliness, room size, and communication.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 76
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional service and hospitality, with multiple staff members (e.g., Arsheen, Bani, Subarna) frequently praised for their attentiveness and professionalism.
- High-quality dining experience, particularly noted for the breakfast buffet and live cooking stations.
- Convenient location adjacent to Nexus Mall and within a short drive of the Golden Temple.
Worth knowing
- Issues with room cleanliness and maintenance, including reports of dirty sheets, mold, and poor hygiene.
- Some guests reported small room sizes and lack of privacy, especially in rooms with interconnecting doors.
- Mixed feedback on communication and responsiveness, with complaints about unreturned calls and delayed service.
- Occasional complaints about food quality and restaurant service, including long wait times and tasteless dishes.
Amenities
- Pool
- Spa
- Parking
- Wi-Fi
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Front desk
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
Common questions
Is the breakfast buffet at Hyatt Regency Amritsar Hotel & Spa highly rated?
Yes, the breakfast buffet is a key highlight, with guests frequently praising the quality and variety, including live cooking stations and specific mentions of 'Kulcha' being a popular item.
What are the main issues guests have reported about the hotel rooms?
Some guests have reported issues with room cleanliness, including dirty sheets and mold, as well as small room sizes and lack of privacy, especially in rooms with interconnecting doors.
How is the service at Hyatt Regency Amritsar Hotel & Spa?
The service is generally praised, with staff members like Arsheen, Bani, and Subarna frequently highlighted for their hospitality. However, there are some complaints about communication and responsiveness, such as unreturned calls and delayed service.
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