Holiday Inn Express Amsterdam - City Hall by IHG

Holiday Inn Express Amsterdam - City Hall by IHG, Valkenburgerstraat 14, 1011 LZ Amsterdam, Netherlands

4.3 · 1,282 reviews analysed
Holiday Inn Express Amsterdam - City Hall by IHG – photo 1
Holiday Inn Express Amsterdam - City Hall by IHG – photo 2
Holiday Inn Express Amsterdam - City Hall by IHG – photo 3
Holiday Inn Express Amsterdam - City Hall by IHG – photo 4

Gumo's take

The Holiday Inn Express Amsterdam - City Hall by IHG is a compact, modern hotel known for its convenient location and friendly service. It is particularly praised for its canal views, 24-hour front desk, and continental breakfast, which guests often highlight as a standout feature. While it is well-suited for travelers seeking a clean, no-frills stay with easy access to public transit and major attractions, some guests have noted limitations in room size and amenities. The hotel's staff, especially individuals like Marie and Alina, are frequently mentioned for their helpful and warm service.

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How guests rate it

Location
85
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Friendly and attentive staff, with several reviews specifically praising individuals like Marie and Alina for their exceptional service.
  • Well-located within walking distance to major attractions like the Rembrandt House Museum and Amsterdam Central Station.
  • Highly praised continental breakfast with fresh baked goods and a variety of hot and cold items.

Worth knowing

  • Rooms are described as small and sometimes lacking in amenities such as mini-fridges, coffee makers, and sufficient storage space.
  • Some guests reported cleanliness issues, including mold in bathrooms and vomit stains in rooms.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Doctor on call
  • Business center
  • Dutch
  • English
  • French
  • German
  • Bar
  • Table service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (extra charge)
  • Accessible
  • Accessible elevator
  • Air conditioning
  • Coffee maker
  • Private bathroom
  • Shower

Common questions

Is the hotel's breakfast highly rated?

Yes, the hotel's continental breakfast is highly praised by guests, with 116 positive reviews mentioning fresh baked goods, a variety of hot and cold items, and even specific mentions of pancakes.

How is the service at the hotel?

The service is generally excellent, with 163 positive reviews highlighting friendly and attentive staff, particularly individuals like Marie and Alina, who are often mentioned for their exceptional service.

Is the hotel located near public transportation and major attractions?

Yes, the hotel is well-located within walking distance to major attractions like the Rembrandt House Museum and Amsterdam Central Station, and it is only a 5-minute walk to the nearest public transit.

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