Mercure Amsterdam City Hotel
Mercure Amsterdam City Hotel, Joan Muyskenweg 10, 1096 CJ Amsterdam, Netherlands
Gumo's take
The Mercure Amsterdam City Hotel is a 4-star riverside property known for its spacious, clean rooms and consistently friendly, professional service. It is particularly well-suited for business travelers and those seeking a quieter base with easy access to public transport. While the hotel is not in the heart of the city center, its proximity to metro stations and nearby attractions like the Heineken Experience and Amsterdam Airport Schiphol make it a convenient choice. Guests frequently praise the staff for their attentiveness and helpfulness, and the breakfast is highlighted as fresh and varied. However, some guests note that the location is somewhat isolated and that the air conditioning can be problematic.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 76
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, with many guests noting exceptional friendliness and helpfulness from front desk and housekeeping teams.
- Clean, spacious, and modern rooms with comfortable beds and good amenities, including views of the river from higher floors.
- Well-regarded breakfast with a wide variety of fresh and hot options, often exceeding guest expectations.
Worth knowing
- Location is somewhat removed from the city center, requiring a 10–15 minute walk to the nearest metro station and limited nearby shops or restaurants.
- Some guests reported issues with air conditioning, including loud noise and malfunctioning units, which can affect comfort.
- A few negative reviews mention problems with room temperature control and limited storage space in the rooms.
Amenities
- Free Wi-Fi
- Paid breakfast
- Parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Spa
- Fitness centre
- Bar
- Smoke-free
Common questions
Is the hotel's location convenient for exploring Amsterdam's main attractions?
The hotel is somewhat removed from the city center and requires a 10–15 minute walk to the nearest metro station. However, it is within 11 minutes by car to the Heineken Experience and 17 minutes to Amsterdam Airport Schiphol, making it convenient for some travelers.
How is the hotel's breakfast?
The breakfast is well-regarded, with guests frequently praising it as fresh, varied, and often exceeding expectations. It is a paid service, not included in the room rate.
Are there any issues with the hotel's air conditioning?
Some guests have reported issues with the air conditioning, including loud noise and malfunctioning units, which can affect comfort. This is one of the more frequently mentioned limitations in reviews.
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