Hotel Eden Garden
Hotel Eden Garden, Senraleigh Road, Apcar Garden, Asansol, West Bengal 713304
Gumo's take
Hotel Eden Garden in Asansol is known for its strong emphasis on hospitality and dining, with many guests praising the attentive and friendly staff, particularly Ms. Sutapa and Ms. Shreya. The hotel is well-regarded for its food quality and breakfast, offering a diverse and flavorful menu. While the property is praised for cleanliness and ambiance, some guests have reported issues with service responsiveness and room ventilation. It is a popular choice for families and business travelers seeking a comfortable and well-maintained stay in a central location.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff service, with specific mentions of Ms. Sutapa and Ms. Shreya for their attentiveness and friendliness.
- Positive dining experience with diverse and flavorful food options, especially breakfast.
- Clean and well-maintained rooms and facilities, with many guests noting the hotel's hygienic standards.
Worth knowing
- Service responsiveness issues, with some guests reporting long wait times for basic requests like food and water.
- Room ventilation problems, with complaints about narrow bathrooms and lack of natural airflow.
- Inconsistent food quality in some reviews, with a few guests noting poor or subpar meals.
Common questions
What is the general guest sentiment about the service at Hotel Eden Garden?
Guests have a largely positive sentiment about the service, with 37 positive reviews and only 7 negative ones. The staff, particularly Ms. Sutapa and Ms. Shreya, are frequently praised for their attentiveness and friendliness, though some guests have noted long wait times for basic requests.
How is the breakfast at Hotel Eden Garden according to guest reviews?
Breakfast at Hotel Eden Garden is generally well-received, with 12 positive reviews and only 5 negative ones. Guests often highlight the diverse and flavorful menu as a key strength of the hotel's dining experience.
Are there any common complaints about the rooms or facilities?
Some guests have reported issues with room ventilation and narrow bathrooms, which are mentioned as limitations. However, the overall cleanliness and maintenance of the rooms and facilities are praised in 30 positive reviews, with only 5 negative ones.
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