Tree Elanza, Unit of Santhi Ayurvedic Resort
Tree Elanza, Unit of Santhi Ayurvedic Resort, Pallangi Rd, Attuvampatti, Kodaikanal, Tamil Nadu 624101
Gumo's take
Tree Elanza, Unit of Santhi Ayurvedic Resort in Attuvampatti is a budget-friendly accommodation option known for its home-cooked meals, scenic mountain views, and friendly staff like Mr. John and Mr. Raghu. While it appeals to travelers seeking a peaceful, nature-oriented stay, the property has mixed reviews regarding room cleanliness and maintenance. Positive feedback highlights the hospitality and value for money, but recurring complaints about unclean rooms, poor amenities, and unprofessional behavior from some staff members suggest a need for consistent quality control.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Friendly and helpful staff, particularly Mr. John and Mr. Raghu, who are praised for their hospitality and responsiveness.
- Home-cooked, delicious meals with a homely atmosphere, especially appreciated for breakfast and dinner.
- Scenic mountain views and a peaceful, nature-oriented environment, ideal for relaxation and workations.
Worth knowing
- Frequent complaints about unclean and poorly maintained rooms, including foul smells, dirty linens, and broken fixtures.
- Unprofessional behavior from some staff members and management, including rude attitudes and unresponsiveness to guest complaints.
- Issues with amenities such as non-functional hot water, poor Wi-Fi, and lack of basic toiletries in some rooms.
- Location is somewhat remote, requiring a longer drive to reach Kodaikanal town, which may be inconvenient for some guests.
Common questions
What do guests say about the breakfast at Tree Elanza?
Guests consistently praise the breakfast at Tree Elanza, with 10 positive sentiments reported and no negative or neutral feedback. The home-cooked meals are highlighted for their delicious taste and homely atmosphere.
Are there any concerns about the cleanliness of the rooms?
Yes, there are notable concerns about room cleanliness. The data shows 12 negative sentiments related to cleanliness, with complaints about unclean rooms, foul smells, dirty linens, and broken fixtures.
How is the service at the hotel?
The service at Tree Elanza has mixed feedback. While 23 positive sentiments highlight friendly and helpful staff, particularly Mr. John and Mr. Raghu, there are also 10 negative sentiments regarding unprofessional behavior and unresponsiveness from some staff members.
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