Grand Kesambi Resort and Villa Bali
Grand Kesambi Resort and Villa Bali, Jl. Raya Kesambi No.88, Kerobokan, Kuta Utara, Badung Regency, Bali 80361, Indonesia
Gumo's take
Grand Kesambi Resort and Villa in Badung Regency offers a relaxed, resort-style stay with spacious rooms and private pool villas, ideal for travelers seeking a quiet retreat in Bali. The hotel is praised for its friendly and helpful staff, particularly in the front desk and restaurant, and for its strategic location between Seminyak, Canggu, and Denpasar. However, recurring issues with cleanliness, maintenance, and inconsistent service have led to mixed guest experiences. While some guests highlight the comfort and value for money, others report problems with hot water, broken facilities, and poor food quality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Spacious and comfortable rooms, with some guests noting a 'home-like' atmosphere and modern, cozy interiors.
- Strategic location between Seminyak, Canggu, and Denpasar, making it convenient for travelers exploring multiple areas of Bali.
- Friendly and helpful staff, with several guests praising the service from the front desk and restaurant.
Worth knowing
- Recurring issues with cleanliness, including moldy bathrooms, dirty pools, and unclean towels, reported in multiple reviews.
- Frequent maintenance problems, such as broken air conditioning, malfunctioning toilets, and inconsistent hot water supply.
- Inconsistent food quality and service, with complaints about cold breakfasts, limited menu variety, and overpriced restaurant offerings.
- Some guests reported poor Wi-Fi connectivity and outdated room amenities, such as insufficient electrical outlets.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- English
- Indonesian
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Pool
- Indoor pool
- Outdoor pool
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
Is the hotel's location convenient for exploring Bali?
Yes, the hotel is strategically located between Seminyak, Canggu, and Denpasar, making it convenient for travelers exploring multiple areas of Bali. It is also a 15-minute drive to Seminyak.
What are the common issues guests have reported with the hotel's facilities?
Guests have reported recurring issues with cleanliness, such as moldy bathrooms and dirty pools, as well as maintenance problems like broken air conditioning, malfunctioning toilets, and inconsistent hot water supply.
How is the hotel's breakfast and dining experience?
The hotel offers a breakfast buffet and a dinner buffet at the restaurant. However, some guests have reported inconsistent food quality, cold breakfasts, and overpriced menu options.
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