Jimbaran Bay Beach Resort & Spa

Jimbaran Bay Beach Resort & Spa, Jl. Pantai Kedonganan No.888, Kedonganan, Kuta, Badung Regency, Bali 80361, Indonesia

4.4 · 3,489 reviews analysed
Jimbaran Bay Beach Resort & Spa – photo 1
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Gumo's take

Jimbaran Bay Beach Resort & Spa is a mid-range hotel in Badung Regency, known for its beachfront location, rooftop bar, and spa. It appeals to couples, families, and travelers seeking proximity to Jimbaran Beach and the airport. Guests frequently praise the friendly and helpful staff, the relaxed atmosphere, and the quality of the spa and dining experiences. However, the hotel shows signs of aging, with recurring complaints about room cleanliness, outdated furnishings, and noise issues.

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How guests rate it

Location
92
Facilities
75
Staff & Service
86
Room Comfort & Cleanliness
68

What guests love

  • Highly praised staff and service, with many guests noting the friendliness and helpfulness of the front desk and housekeeping teams.
  • Excellent location across from Jimbaran Beach and near major attractions like Uluwatu Temple and Kuta.
  • Well-regarded spa and dining options, including a rooftop bar with sunset views.

Worth knowing

  • Rooms and facilities show signs of aging, with complaints about cleanliness, mold, and outdated furniture.
  • Noise issues reported in multiple reviews, including thin walls, loud neighbors, and construction noise.
  • Some guests noted poor water quality, lack of drinkable water in rooms, and overpriced amenities like bottled water and coffee.

Amenities

  • Wi-Fi (free)
  • Beach access
  • Front desk (24 hour)
  • Full-service laundry
  • Outdoor pool
  • Fitness center
  • Spa
  • Restaurant
  • Bar
  • Room service
  • Breakfast
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Is the hotel's location convenient for visiting Jimbaran Beach and other attractions?

Yes, the hotel is located directly across from Jimbaran Beach and is near major attractions like Uluwatu Temple and Kuta, making it a convenient base for travelers.

How is the hotel's service and staff reputation?

The hotel is highly praised for its service, with 280 positive mentions of the staff's friendliness and helpfulness, particularly from the front desk and housekeeping teams.

Are there any common complaints about the hotel's rooms or facilities?

Yes, recurring complaints include aging furnishings, cleanliness issues, and noise problems such as thin walls and construction noise, with 70 negative mentions related to cleanliness and 51 negative mentions about the rooms.

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