The Mulia - Nusa Dua, Bali

The Mulia - Nusa Dua, Bali, Kawasan Sawangan, Jl. Raya Nusa Dua Selatan, Benoa, South Kuta, Badung Regency, Bali 80363, Indonesia

4.6 · 1,691 reviews analysed
The Mulia - Nusa Dua, Bali – photo 1
The Mulia - Nusa Dua, Bali – photo 2
The Mulia - Nusa Dua, Bali – photo 3
The Mulia - Nusa Dua, Bali – photo 4

Gumo's take

The Mulia - Nusa Dua, Bali is a luxury resort known for its exceptional service, spacious and well-appointed rooms, and diverse dining options. Guests consistently praise the staff for their warmth, attentiveness, and personalized care, with many noting butlers and specific team members like Robert, Debi, and Okta for their outstanding hospitality. The property features multiple pools, a private beach, and a range of amenities including a hot tub and kids’ club. While the hotel is praised for its cleanliness and attention to detail, a few guests have noted minor issues with room cleanliness and safety concerns around wet floors.

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How guests rate it

Location
87
Facilities
89
Staff & Service
96
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with personalized attention and proactive assistance from butlers and other team members
  • Spacious and luxurious rooms with private balconies, jacuzzis, and ocean views
  • Diverse dining options including a breakfast buffet and multiple on-site restaurants with high-quality food

Worth knowing

  • Some guests reported issues with room cleanliness, including stained walls and unclean surfaces
  • Safety concerns around wet floors in bathrooms and pool areas, with a few incidents reported

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Beach front
  • Activities for kids
  • Kids' club
  • Pool
  • Outdoor pool
  • Hot tub
  • Parking (extra charge)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Indonesian
  • Japanese
  • Korean
  • Mandarin
  • Russian

Common questions

Does the hotel offer 24-hour room service?

Yes, The Mulia - Nusa Dua, Bali offers 24-hour room service, which is one of the few hotels in the area to provide this amenity.

Are there dining options available for breakfast?

Yes, the hotel has a breakfast buffet and multiple on-site restaurants with high-quality food. Guests have specifically praised the breakfast and brunch offerings.

What are the safety concerns mentioned by guests?

A few guests have noted safety concerns around wet floors in the bathrooms and pool areas, with some incidents reported. The hotel is otherwise praised for its cleanliness and attention to detail.

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