Kay's Riverview Resort
H.no 520/7, Kay's Riverview Resort, Sanquaddy, Calangute - Arpora Rd, Baga Beach, Road, Baga, Goa 403509
Gumo's take
Kay's Riverview Resort is a budget-friendly hotel near Baga Beach, known for its laid-back atmosphere, outdoor pool, and proximity to major attractions like Anjuna Beach and Chapora Fort. It appeals to travelers seeking a relaxed stay with a riverside view and basic amenities. While many guests praise the staff's helpfulness and the hotel's location, others report recurring issues with cleanliness, room maintenance, and inconsistent service quality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 60
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Helpful and friendly staff, with several guests specifically mentioning individuals like Harish, Saurav, and Shahid for their exceptional service.
- Convenient location within walking distance to Baga Beach and other popular attractions in Goa.
- Outdoor pool and river view rooms, which are highlighted as unique features among nearby hotels.
Worth knowing
- Recurring complaints about unclean rooms, including cockroach sightings, unclean bathrooms, and lack of proper maintenance.
- Issues with room amenities such as non-functional AC, broken sockets, and poor hygiene in some cases.
- Inconsistent service quality, with some guests reporting rude or unresponsive staff behavior.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- NFC mobile payments
- Cash
- Bicycle rental (extra charge)
- Kid-friendly
- Outdoor pool
- Doctor on call
- Not accessible
- Accessible parking
- Accessible pool
- Air conditioning
- Refrigerator in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
Opinions on cleanliness are mixed. While some guests praise the hotel, others report recurring issues such as unclean rooms, cockroach sightings, and poor bathroom hygiene. Maintenance problems like non-functional AC and broken sockets have also been noted.
How is the service quality at Kay's Riverview Resort?
Service quality is generally positive, with many guests praising the helpful and friendly staff, especially individuals like Harish, Saurav, and Shahid. However, there are some reports of inconsistent service, including rude or unresponsive behavior from staff.
What amenities are available at the hotel?
The hotel offers a range of amenities including a 24-hour front desk, free breakfast buffet, room service, an outdoor pool, a bar, and free Wi-Fi in public areas. Some rooms have minibars and refrigerators, and there is a restaurant with a dinner buffet available.
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