Mercure Kuta Bali
Mercure Kuta Bali, Jl. Pantai Kuta Br Pande Mas 10 X, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonesia
Gumo's take
Mercure Kuta Bali is a beachfront hotel known for its prime location across from Kuta Beach and its rooftop infinity pool with stunning ocean views. It is particularly popular among couples, families, and travelers seeking convenience to shopping, dining, and nightlife in Kuta. The hotel is praised for its friendly, helpful staff and the frequent cultural events like Balinese dance performances. While the rooms are generally clean and comfortable, some guests note that the property shows its age and could benefit from modernization.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 82
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 78
What guests love
- Excellent location directly across from Kuta Beach and within walking distance to major attractions like Kuta Beachwalk Mall and Seminyak.
- Friendly, professional, and highly responsive staff, with many guests specifically mentioning exceptional service from individuals like Mdm Ardi and Ms. Winda.
- Rooftop infinity pool with ocean views, praised as a highlight for relaxation and sunset watching.
Worth knowing
- Some rooms are reported to be small, with issues like thin walls and poor soundproofing causing noise disturbances.
- A few guests noted cleanliness concerns in bathrooms and rooms, including mold and outdated fixtures.
- Breakfast is described as adequate but not exceptional, with some guests finding it bland or inconsistent in quality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Beach front
- Kid-friendly
- Pool
- Outdoor pool
- Adult-only pool
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Not accessible
- Accessible parking
- English
- Indonesian
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Massage
- Spa
- Doctor on call
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel located near the beach, and how convenient is the access?
Yes, Mercure Kuta Bali is a beachfront hotel located directly across from Kuta Beach, and it is just a 3-minute walk away. This makes it very convenient for guests who want easy access to the beach and ocean views.
What are the main strengths of the hotel's service and staff?
The hotel is known for its friendly, professional, and highly responsive staff. Many guests specifically praised individuals like Mdm Ardi and Ms. Winda for their exceptional service, making the guest experience more personalized and welcoming.
What are the main issues with the rooms and property?
Some guests have noted that the rooms are small, with thin walls and poor soundproofing, which can lead to noise disturbances. Additionally, a few guests mentioned cleanliness concerns in bathrooms and rooms, including mold and outdated fixtures.
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