Otter Hotel
Otter Hotel, 600 Banff Ave #1000, Banff, AB T1L 1H8, Canada
Gumo's take
The Otter Hotel is a modern, four-star retreat in Banff, offering a serene and rejuvenating experience with its forest-edge location and mountain views. It is ideal for travelers seeking a peaceful escape with access to on-site amenities like a rooftop hot pool, fire pits, and the acclaimed Good Folk restaurant. The hotel is praised for its friendly and helpful staff, cozy and clean rooms, and convenient services such as free underground parking and a complimentary ROAM Banff Bus Pass. Guests can enjoy a blend of comfort, local cuisine, and easy access to Banff's outdoor adventures.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Friendly and helpful staff, particularly at the front desk
- On-site dining at Good Folk with locally inspired dishes and mountain views
- Complimentary underground heated parking and EV charging stations
- Rooftop mountain view hot pools, sauna, and fire pits for relaxation
- Cozy, modern rooms with eco-friendly amenities and mountain views
Worth knowing
- No swimming pool, only hot tubs
- Pet allergens may be an issue for some guests
- Cancellation policy requires 72 hours' notice to avoid penalties
Amenities
- Free Wi-Fi
- Breakfast
- Free parking
- Pool
- Air-conditioned
- Pet-friendly
- Restaurant
- Hot tub
- Fitness centre
- Bar
- Smoke-free
Common questions
Does the Otter Hotel offer parking, and is it free?
Yes, the Otter Hotel offers complimentary underground heated parking, and it also provides EV charging stations for guests.
What dining options are available at the hotel?
The Otter Hotel features the acclaimed Good Folk restaurant, which serves locally inspired dishes and offers mountain views. The hotel also has a bar on-site.
Are there hot tubs or pools available for guests to relax in?
Yes, the hotel has a rooftop mountain view hot pool, along with a sauna and fire pits for relaxation. However, there is no swimming pool, only hot tubs.
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