Novotel Bangkok on Siam Square
392, Novotel Bangkok on Siam Square, 44 Siam Square Soi 6, Khwaeng Pathum Wan, Pathum Wan, Bangkok 10330, Thailand
Gumo's take
Novotel Bangkok on Siam Square is a mid-range hotel known for its prime location in the heart of Bangkok’s shopping and cultural district, offering easy access to Siam BTS, major malls, and local attractions. It is particularly praised for its warm, attentive service, with many guests highlighting specific staff members like Eve, Tizz, and Pae for their hospitality. While the rooms and facilities are functional and well-maintained, some reviews note dated aesthetics and minor maintenance issues. The hotel is ideal for travelers seeking convenience, friendly service, and proximity to Bangkok’s central attractions.
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Research this stayHow guests rate it
- Location
- 97
- Facilities
- 78
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service with numerous mentions of specific staff members providing warm, attentive, and personalized hospitality.
- Excellent location, within walking distance to Siam BTS, major shopping centers like Siam Paragon and CentralWorld, and local attractions.
- Positive feedback on breakfast variety and quality, including halal and gluten-free options.
Worth knowing
- Some guest complaints about dated room aesthetics, musty smells, and minor maintenance issues like water leakage and weak water pressure.
- A few negative mentions of bathroom cleanliness and mold in certain rooms.
- Limited elevator capacity and occasional elevator outages reported during peak times.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Kids' club
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Business center
- Meeting rooms
- Arabic
- English
- French
- Mandarin
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar
Common questions
What is the hotel's location like, and what attractions are nearby?
Novotel Bangkok on Siam Square is located in the heart of Bangkok’s shopping and cultural district, within walking distance to Siam BTS, major malls like Siam Paragon and CentralWorld, and local attractions such as Sea Life Bangkok Ocean World.
How is the service at the hotel, and are there any specific staff members mentioned?
The hotel is known for its outstanding service, with many guests highlighting specific staff members like Eve, Tizz, and Pae for their warm, attentive, and personalized hospitality.
Are there any common complaints about the hotel's rooms or facilities?
Some guests have reported issues such as dated room aesthetics, musty smells, weak water pressure, and bathroom cleanliness concerns like mold in certain rooms.
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