Naina Resort & Cottages(A Unit Of BBH Hotels)
Naina Resort & Cottages(A Unit Of BBH Hotels), Road, Mathyana Village, Bashisht, Manali, Himachal Pradesh 175131
Gumo's take
Naina Resort & Cottages is a hilltop retreat in Bashisht, known for its breathtaking mountain and snow views, spacious rooms, and peaceful ambiance. It appeals to couples, families, and nature lovers seeking a romantic or tranquil escape. While the property is praised for its scenic location and some guest services, recurring issues with staff behavior, bathroom cleanliness, and inconsistent amenities have impacted overall satisfaction for many guests.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 72
What guests love
- Breathtaking mountain and snow views from many rooms and balconies
- Spacious and well-maintained rooms with some offering private balconies
- Positive feedback on breakfast buffet and room service
Worth knowing
- Recurring complaints about poor staff behavior, particularly at the front desk and among managers
- Issues with bathroom cleanliness and maintenance, including broken fixtures and unpleasant odors
- Unreliable amenities such as Wi-Fi, electricity, and water supply
- Difficult and steep access road, which may be challenging for some guests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Pool
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
What are the main strengths of Naina Resort & Cottages?
The main strengths include breathtaking mountain and snow views, spacious and well-maintained rooms with some private balconies, and positive feedback on the breakfast buffet and room service.
Are there any recurring issues guests have reported at the hotel?
Yes, recurring issues include poor staff behavior, particularly at the front desk, bathroom cleanliness problems, and unreliable amenities such as Wi-Fi, electricity, and water supply.
How is the breakfast at Naina Resort & Cottages?
Breakfast is positively reviewed, with guests praising the breakfast buffet. However, it is mentioned that breakfast is an extra charge, while a breakfast buffet is available.