Orange Suites & Inn - Near Bangalore Airport
5JCM+QMM Orange Suites & Inn - Near Bangalore Airport, SVLS Building, Kempegowda International, Airport Road, behind Govt School, Chikkajala, Bengaluru, Chikkajala, Karnataka 562157
Gumo's take
Orange Suites & Inn - Near Bangalore Airport is a budget hotel catering to travelers seeking a short stay near the airport. While it offers spacious rooms and proximity to the airport, the hotel is frequently criticized for poor maintenance, unclean conditions, and unprofessional staff behavior. Guests report issues with hot water, broken fixtures, and unexpected charges, particularly for those booking through online platforms like Agoda or Goibibo. A few older reviews praise the hotel for cleanliness and service, but recent feedback overwhelmingly highlights a decline in quality and guest satisfaction.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 30
- Staff & Service
- 25
- Room Comfort & Cleanliness
- 35
What guests love
- Proximity to Bangalore Airport makes it a convenient option for travelers with early or late flights.
- Some older reviews praise the spacious and clean rooms, as well as friendly staff.
Worth knowing
- Frequent complaints about unclean rooms, broken fixtures, and lack of basic amenities like hot water.
- Unprofessional and rude behavior from staff, particularly the receptionist Nagaraj, who has been accused of overcharging and refusing to honor online bookings.
- Poor maintenance of infrastructure, including lifts, toilets, and electrical systems.
- Lack of clear signage and limited parking, especially at night.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some older reviews praise it, recent feedback frequently mentions unclean conditions, broken fixtures, and poor maintenance, with a negative sentiment score of 46 for cleanliness.
Is there reliable hot water available in the rooms?
Guests have reported issues with hot water availability, which is a common complaint. This is supported by the negative sentiment in bathroom-related reviews, with 61 negative mentions compared to 10 positive ones.
How is the service at the hotel, especially at the front desk?
Service at the hotel is mixed. While some guests have praised it, recent reviews highlight unprofessional behavior, particularly from the receptionist Nagaraj, who has been accused of overcharging and not honoring online bookings. The service sentiment is split, with 73 positive and 65 negative mentions.