Shivas Gateway Hotel

Shivas Gateway Hotel, 36, Down Town Park,Sadahalli Gate, Airport Road, near to Airport toll Kempegowda International, Bengaluru, Karnataka 562157

4.0 · 2,158 reviews analysed
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Gumo's take

Shivas Gateway Hotel is a mid-range lodging option near Bengaluru Airport, known for its proximity to the airport and generally helpful staff. It caters well to business travelers and those with early flights, offering a free breakfast buffet and clean, spacious rooms. While the hotel has received praise for its service and location, some guests have noted issues with room maintenance, outdated infrastructure, and inconsistent food quality.

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How guests rate it

Location
90
Facilities
65
Staff & Service
80
Room Comfort & Cleanliness
72

What guests love

  • Staff are consistently described as helpful, polite, and proactive, with several named individuals (e.g., Mr. Rehan, Ms. Sumitra) receiving specific praise.
  • The hotel is conveniently located near the airport, making it ideal for travelers with early flights or transit stays.
  • Rooms are generally described as clean and spacious, with some guests noting the comfort of the beds and the presence of balconies with views.

Worth knowing

  • Some guests reported outdated infrastructure, including old AC units, sealed windows, and poor room ventilation.
  • Issues with room maintenance and cleanliness were noted, such as unclean linens, faulty electronics, and cockroach sightings.
  • The food and dining experience is mixed, with some guests praising the restaurant while others noted long wait times, limited menu options, and cold or unappetizing meals.
  • A few guests mentioned poor Wi-Fi performance and issues with the check-in process, including long wait times and unresponsive staff.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Shivas Gateway Hotel a good option for travelers with early flights?

Yes, Shivas Gateway Hotel is conveniently located near Bengaluru Airport, making it ideal for travelers with early flights or those needing a short transit stay.

What are the common guest complaints about the hotel's rooms?

Some guests have reported outdated infrastructure, including old AC units, sealed windows, and poor ventilation, as well as issues with maintenance, such as unclean linens and cockroach sightings.

How is the food and dining experience at Shivas Gateway Hotel?

The food experience is mixed; some guests praised the restaurant, while others noted long wait times, limited menu options, and cold or unappetizing meals.

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