FabHotel Phoenix Brookfield - Hotel in Brookefield, Bangalore

FabHotel Phoenix Brookfield - Hotel in Brookefield, Bangalore, Plot No 681, 12th Cross Road, 4th Main Rd, BEML Layout, Brookefield, Bengaluru, Karnataka 560066

4.0 · 501 reviews analysed
FabHotel Phoenix Brookfield - Hotel in Brookefield, Bangalore – photo 1
FabHotel Phoenix Brookfield - Hotel in Brookefield, Bangalore – photo 2
FabHotel Phoenix Brookfield - Hotel in Brookefield, Bangalore – photo 3
FabHotel Phoenix Brookfield - Hotel in Brookefield, Bangalore – photo 4

Gumo's take

FabHotel Phoenix Brookfield is a budget-friendly hotel in Bengaluru's Brookfield area, offering straightforward rooms with basic amenities like air conditioning and en suite bathrooms. It is best suited for budget-conscious travelers or short-term stays, particularly for business guests due to its proximity to Phoenix Market City and nearby tech parks. While the hotel is praised for its friendly and helpful staff and decent breakfast options, it has notable issues with room cleanliness, maintenance, and facilities like Wi-Fi and air conditioning. The location is convenient for nearby attractions and dining options, though the rooms are often described as small and some guests report discrepancies between online images and actual conditions.

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How guests rate it

Location
70
Facilities
52
Staff & Service
74
Room Comfort & Cleanliness
58

What guests love

  • Friendly and helpful staff, with many guests noting the professionalism and kindness of the team, especially during check-in and breakfast service.
  • Good breakfast options, with several positive mentions of the food variety and quality, including local dishes and made-to-order beverages.
  • Convenient location near Phoenix Market City, tech parks, and other points of interest like Lalbagh Botanical Garden and ISKCON Bangalore.

Worth knowing

  • Rooms are often described as small, with some guests noting that they appear larger in photos than in reality, and some rooms lack proper ventilation or view.
  • Issues with cleanliness and maintenance, including reports of dirty bed sheets, towels, and bathrooms, as well as malfunctioning AC, Wi-Fi, and plumbing.
  • Breakfast and dining options are limited, with some guests expressing disappointment in the basic or inconsistent offerings, especially for the price.
  • Poor customer service in some cases, including unprofessional behavior from staff, misleading information during booking, and additional charges for services like early check-in.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • English
  • Hindi
  • Room service (24 hour)
  • Breakfast
  • Front desk (24 hour)
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Air conditioning
  • Private bathroom
  • Shower

Common questions

Is the hotel's breakfast service worth mentioning, and what do guests say about it?

Yes, the breakfast service is a notable aspect of the hotel. Guests have largely positive feedback, praising the variety and quality of food, including local dishes and made-to-order beverages, though some have expressed disappointment in the basic or inconsistent offerings.

What are the main concerns guests have about the hotel's rooms?

Guests have reported several issues with the rooms, including small size, lack of proper ventilation or view, and discrepancies between online images and actual conditions. There are also reports of cleanliness and maintenance problems, such as dirty bed sheets, towels, and malfunctioning air conditioning.

How is the hotel's location, and what nearby attractions or facilities are convenient to access?

The hotel is conveniently located near Phoenix Market City, tech parks, and attractions like Lalbagh Botanical Garden and ISKCON Bangalore. It is also within a 20-minute drive to Phoenix Market City, making it a good option for business travelers and those looking for nearby shopping and dining options.

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