Grand Wilton Inn
Grand Wilton Inn, No 69, Garudacharpalya Mahadevapura village, Whitefield Road, Hobli, Krishnarajapuram, Bengaluru, Karnataka 560048
Gumo's take
The Grand Wilton Inn in Bengaluru is a budget-friendly hotel with a strong emphasis on location and basic amenities. It is well-suited for travelers who prioritize proximity to public transit and nearby attractions like Phoenix Marketcity and Lalbagh Botanical Garden. While the hotel receives praise for its cleanliness and helpful staff in many reviews, it also faces consistent criticism for poor room maintenance, unhygienic conditions, and unresponsive service. Guests who value affordability and convenience over luxury may find it suitable, but those seeking high standards of cleanliness and service should proceed with caution.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Proximity to public transit and major attractions like Phoenix Marketcity and Lalbagh Botanical Garden.
- Some guests report clean and spacious rooms, with a few mentioning the helpfulness of specific staff members like Mr. Jagannath and Mr. Sathish.
Worth knowing
- Multiple reviews highlight unhygienic conditions, including dirty rooms, smelly bathrooms, and the presence of cockroaches.
- Poor service responsiveness and unprofessional behavior from staff, including incidents of rudeness and failure to address complaints.
- Issues with room amenities such as non-functional air conditioning, lack of basic toiletries, and poor maintenance of facilities like taps and exhaust fans.
- Several guests report misleading online representations of the hotel, with photos and descriptions not matching the actual conditions.
Common questions
Is the hotel clean and well-maintained?
Opinions are mixed regarding cleanliness. While some guests found the rooms clean and spacious, others reported unhygienic conditions, including dirty rooms, smelly bathrooms, and even cockroaches.
How is the service at Grand Wilton Inn?
Service experiences vary. Some guests praised the helpfulness of specific staff members, but others reported unresponsive service, rudeness, and failure to address complaints.
How close is the hotel to public transit and major attractions?
The hotel is very convenient in terms of location. It is a 5-minute walk to the nearest public transit and a 10-minute walk to Phoenix Marketcity, making it accessible for travelers.
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