Hotel Golden Suites Electronic City

Hotel Golden Suites Electronic City, Govinda Shetty Palya Rd, Kamadhenu Layout, 2nd stage, Electronic City, Konappana Agrahara, Karnataka 560100

3-star property 4.5 · 706 reviews analysed
Hotel Golden Suites Electronic City – photo 1
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Gumo's take

Hotel Golden Suites Electronic City is a budget-friendly hotel in Bengaluru that is best suited for travelers seeking affordability and basic comfort. It is praised for its friendly and helpful staff, clean rooms, and good service, particularly for solo travelers or budget-conscious guests. However, the hotel has notable issues with air conditioning, bathroom functionality, and occasional service inconsistencies. Despite a high aggregate rating of 4.5/5, the reviews reveal a wide range of experiences, with some guests reporting significant problems with amenities and pricing transparency.

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How guests rate it

Location
70
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
72

What guests love

  • Friendly and helpful staff, with many guests praising the service and responsiveness of the front desk and housekeeping teams.
  • Clean and well-maintained rooms, with some guests noting the spacious layout and attention to hygiene.

Worth knowing

  • Air conditioning issues are frequently reported, with multiple guests noting non-functional or poorly maintained AC units.
  • Bathroom problems, including broken flushes, low water pressure, and non-functional geyser, are recurring complaints.
  • Service inconsistencies, including rude or unprofessional staff behavior and unexpected additional charges at check-in, are mentioned in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Room service
  • Breakfast (free)
  • Babysitting
  • Kitchen

Common questions

Does the hotel have air conditioning in the rooms?

Yes, the hotel has air conditioning, but it is frequently reported to be non-functional or poorly maintained, based on guest reviews.

How is the service quality at Hotel Golden Suites Electronic City?

The service is generally praised, with 62 positive reviews highlighting friendly and helpful staff, though there are 12 negative reviews mentioning service inconsistencies and unprofessional behavior.

Are the rooms clean and well-maintained?

Yes, the rooms are described as clean and well-maintained by many guests, with 23 positive reviews on cleanliness and only 7 negative ones.

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