Hotel U.T.Elite
Hotel U.T.Elite, No 6, 2nd Cross Rd, opposite Gubbi Veeranna Kalamandir, Gandhi Nagar, Bengaluru, Karnataka 560009
Gumo's take
Hotel U.T.Elite in Bengaluru is a budget-friendly 3-star hotel located in a central area near major landmarks like the Bangalore Palace and railway station. It is known for its clean rooms, free amenities like breakfast and parking, and proximity to public transit. However, the hotel is frequently criticized for poor customer service, with multiple reviews highlighting rude and unprofessional behavior from staff, especially the receptionist Suresh Babu and Nandish. While some guests praise the cleanliness and location, others report issues with room comfort, missing amenities, and billing disputes. It may suit budget travelers who prioritize location over service quality.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 62
What guests love
- Clean and well-maintained rooms with 24/7 hot water and free breakfast
- Convenient location near public transit, railway station, and major attractions like Bangalore Palace
- Affordable pricing with free amenities like parking and Wi-Fi
Worth knowing
- Poor and inconsistent service with multiple reports of rude and unprofessional staff, especially at the front desk
- Issues with missing or subpar amenities in rooms, including broken AC, no AC remote, and poor mattress quality
- Billing disputes and extra charges reported by guests, with poor resolution from management
- Limited and low-quality food options in the in-house restaurant and breakfast
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Pool
- Accessible
- Accessible parking
- Accessible elevator
- Private bathroom
- Shower
Common questions
Is the hotel's customer service reliable?
No, the hotel is frequently criticized for poor customer service, with multiple reports of rude and unprofessional behavior from staff, especially at the front desk.
Does the hotel provide free breakfast?
Yes, the hotel offers free breakfast as part of its amenities, though some guests have reported limited and low-quality food options.
How is the cleanliness of the rooms?
The rooms are generally clean and well-maintained, with positive feedback on cleanliness from many guests, though some have noted issues with room comfort and missing amenities.
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