Hyatt Centric Hebbal Bengaluru

43/4, Hyatt Centric Hebbal Bengaluru, Bellary Rd, Sanjeevini Nagar, Bengaluru, Karnataka 560092

4.5 · 1,850 reviews analysed
Hyatt Centric Hebbal Bengaluru – photo 1
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Gumo's take

Hyatt Centric Hebbal Bengaluru is known for its exceptional service, particularly in dining and hospitality, with many guests praising specific staff members like Arish Ahmed and Hemant for their warm and attentive care. The hotel is well-suited for business travelers and families, offering modern amenities such as a fitness center, spa, and business facilities. While the property is praised for cleanliness and comfort, some guests have noted inconsistencies in food quality and service, especially in the buffet and dining areas.

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How guests rate it

Location
78
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service from staff like Arish Ahmed and Hemant, who are frequently highlighted for their hospitality and attentiveness.
  • Modern amenities including a fitness center, spa, and business facilities, which are rare in the area.
  • Clean and well-maintained rooms with positive feedback on comfort and cleanliness.

Worth knowing

  • Inconsistent food quality in the buffet and dining areas, with some guests reporting poor taste and limited variety.
  • Issues with service responsiveness, including slow service and unprofessional behavior from some staff members.
  • Location drawbacks such as being far from major attractions and traffic challenges.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Pool
  • Indoor pool
  • Adult-only pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning in some rooms
  • Kitchen in some rooms
  • Refrigerator
  • Microwave in some rooms
  • Minibar in some rooms

Common questions

Is the hotel suitable for business travelers, and what business amenities are available?

Yes, the hotel is well-suited for business travelers and offers modern business facilities such as a business center, meeting rooms, and 24-hour front desk service. These amenities are rare in the area and have been positively noted by guests.

What are the main concerns guests have about the dining experience at the hotel?

Some guests have reported inconsistencies in food quality, particularly in the buffet and dining areas, with issues such as poor taste and limited variety. While the restaurant and bar have positive reviews, these concerns are notable based on guest feedback.

What are the standout features of the hotel's service and staff?

The hotel is known for its exceptional service, with specific staff members like Arish Ahmed and Hemant frequently praised for their warm and attentive hospitality. Guests have given overwhelmingly positive feedback about the service, with 264 positive mentions compared to only 27 negative ones.

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