JW Marriott Hotel Bengaluru

JW Marriott Hotel Bengaluru, 24/1, Vittal Mallya Rd, KG Halli, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001

4.5 · 23,458 reviews analysed
JW Marriott Hotel Bengaluru – photo 1
JW Marriott Hotel Bengaluru – photo 2
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JW Marriott Hotel Bengaluru – photo 4

Gumo's take

JW Marriott Hotel Bengaluru is a modern luxury hotel known for its spacious, well-maintained rooms, excellent service, and prime location near Cubbon Park and UB City. Guests frequently praise the attentive staff, particularly in dining and room service, as well as the refined restaurant and breakfast buffet. While the hotel excels in hospitality and ambiance, some guests have noted inconsistencies in food quality and service, especially in specific outlets like Spice Terrace. Ideal for business travelers, couples, and families seeking a comfortable and upscale stay in the heart of Bengaluru.

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How guests rate it

Location
89
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and hospitality, with many guests highlighting the attentiveness and friendliness of staff across departments.
  • High-quality breakfast buffet and dining options, with particular praise for the variety and presentation at JW Kitchen.
  • Spacious and well-maintained rooms with modern amenities and scenic views of Cubbon Park or the city.

Worth knowing

  • Inconsistent food quality in certain outlets, with several negative reviews about Spice Terrace and the limited vegetarian options.
  • Some guests reported issues with noise in rooms, particularly from HVAC systems or nearby traffic, affecting sleep quality.
  • Occasional lapses in service responsiveness and communication, especially during events or when handling membership benefits.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Kid-friendly
  • Babysitting
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom

Common questions

What are the key strengths of JW Marriott Hotel Bengaluru?

The hotel is known for exceptional service and hospitality, with attentive and friendly staff. Guests also praise the high-quality breakfast buffet and the spacious, well-maintained rooms with modern amenities and scenic views.

Are there any limitations or common complaints about the hotel?

Some guests have noted inconsistencies in food quality, particularly in the Spice Terrace outlet, and limited vegetarian options. Additionally, a few guests reported noise issues from HVAC systems or nearby traffic, which affected sleep quality.

What dining options are available at the hotel, and what do guests say about them?

The hotel offers a refined restaurant and a high-quality breakfast buffet, with particular praise for the variety and presentation at JW Kitchen. However, there are mixed reviews about other dining outlets, with some guests expressing dissatisfaction with food quality and service in specific areas.

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