JW Marriott Hotel Bengaluru
JW Marriott Hotel Bengaluru, 24/1, Vittal Mallya Rd, KG Halli, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001
Gumo's take
The JW Marriott Hotel Bengaluru is a modern luxury hotel known for its spacious, well-maintained rooms, excellent service, and refined dining options. Guests frequently praise the attentive and personalized service from staff like Mahesh, Hridya, and Kevin, who go above and beyond to ensure a memorable stay. The hotel's central location near Cubbon Park and UB City makes it ideal for both business and leisure travelers. While the breakfast and dessert offerings are consistently highlighted, some guests have noted inconsistencies in food quality and service at certain outlets like Spice Terrace and JW Kitchen. Overall, it is a top-tier hotel that aligns with the high standards of the JW Marriott brand.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding service from dedicated staff, with multiple guests praising individuals like Mahesh, Hridya, and Kevin for their personalized attention.
- High-quality breakfast and dessert offerings, with guests frequently mentioning the variety and quality of the breakfast buffet.
- Spacious, well-designed rooms with modern amenities and views of Cubbon Park or the city.
Worth knowing
- Inconsistent food quality at certain outlets, particularly at Spice Terrace and JW Kitchen, with some guests reporting lukewarm or bland dishes.
- Some negative feedback about the spa and wellness areas, including hygiene issues in steam and sauna rooms.
- A few complaints about poor communication and unprofessional behavior from certain staff members, such as Mr. Deep and Surendra.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Kid-friendly
- Babysitting
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
Common questions
What are the key strengths of the JW Marriott Hotel Bengaluru?
The hotel is known for outstanding service from dedicated staff, high-quality breakfast and dessert offerings, and spacious, well-designed rooms with modern amenities and views of Cubbon Park or the city.
Are there any limitations or issues guests have reported at the hotel?
Some guests have noted inconsistent food quality at certain outlets like Spice Terrace and JW Kitchen, and there have been a few complaints about hygiene in the spa and wellness areas and unprofessional behavior from certain staff members.
What amenities are available at the JW Marriott Hotel Bengaluru?
The hotel offers free Wi-Fi, an outdoor pool, free parking (including valet and EV charging), an airport shuttle (for an extra charge), a restaurant, babysitting services, and accessible facilities including an accessible pool and elevator.
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