Open Hotel by Olive - S Comfort Inn

Open Hotel by Olive - S Comfort Inn, 623 11TH main, 2nd Main Rd, Hal, Indira Nagar II Stage, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560047

3-star property 3.2 · 519 reviews analysed
Open Hotel by Olive - S Comfort Inn – photo 1
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Gumo's take

Open Hotel by Olive - S Comfort Inn is a budget-friendly hotel in Bengaluru's Indiranagar, offering basic amenities and a convenient location near restaurants and landmarks. While it appeals to travelers prioritizing affordability and proximity to the city's attractions, the hotel is marked by inconsistent service and cleanliness issues. Guests frequently report problems with room maintenance, rudeness from staff, and unhygienic conditions, though a few praise the friendly staff and location. It is best suited for short stays where cost is a primary concern and expectations for comfort are low.

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How guests rate it

Location
68
Facilities
42
Staff & Service
35
Room Comfort & Cleanliness
38

What guests love

  • Convenient location near restaurants and landmarks like Lalbagh Botanical Garden and Shivoham Shiva Temple.
  • Some guests noted friendly and helpful staff, such as Asif and Danny, who improved their stay.

Worth knowing

  • Frequent reports of unclean rooms, including dirty bed sheets, pillow covers, and bathroom issues like cockroaches and bad odors.
  • Poor service and rude staff behavior, with multiple guests describing dismissive or unprofessional interactions at the front desk.
  • Lack of basic amenities like soap holders, toothbrushes, and functional air conditioning or exhaust systems in bathrooms.
  • Issues with room maintenance, including broken TVs, non-functional phones, and missing or broken furniture.

Amenities

  • Wi-Fi
  • NFC mobile payments
  • Cash
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Wake up calls
  • Housekeeping (daily)
  • Meeting rooms
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests praised the cleanliness, many reported unclean rooms with issues like dirty bed sheets, cockroaches in bathrooms, and bad odors. Maintenance problems such as broken TVs and non-functional phones are also frequently mentioned.

How is the service at the hotel?

Service at the hotel is inconsistent. While some guests appreciated friendly and helpful staff like Asif and Danny, many others reported poor service, including rude behavior and unprofessional interactions at the front desk. The sentiment for service is negative in 88 reviews, with 55 positive ones.

What are the nearby attractions or landmarks?

The hotel is conveniently located in Indiranagar, near restaurants and landmarks such as Lalbagh Botanical Garden and Shivoham Shiva Temple, which is a 10-minute drive away. Its location is a key strength, with 33 positive reviews highlighting its convenience.

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