OYO Flagship Hotel Royal Galaxy
OYO Flagship Hotel Royal Galaxy, 39/1, Sarjapur Main Rd, Ibbaluru, Bellandur, Bengaluru, Karnataka 560102
Gumo's take
OYO Flagship Hotel Royal Galaxy in Bengaluru is a budget hotel with a 3.0/5 rating based on 82 Google reviews. It is known for its inconsistent service and room conditions, with many guests reporting issues such as extra charges, unclean rooms, and malfunctioning amenities like AC and hot water. A few positive reviews highlight affordable pricing and basic comfort for budget travelers, but the majority of feedback indicates a poor overall experience due to unmet expectations and substandard service.
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Research this stayHow guests rate it
- Location
- 40
- Facilities
- 30
- Staff & Service
- 28
- Room Comfort & Cleanliness
- 25
What guests love
- Affordable pricing for budget-conscious travelers
Worth knowing
- Rooms frequently reported as dirty, with bed bugs, broken amenities, and poor ventilation
- Staff behavior described as rude and unprofessional, with frequent demands for extra payments
- Lack of basic facilities like functioning AC, hot water, and working lifts
- Unreliable online booking process and poor communication with customer care
Amenities
- Wi-Fi
- Smoke-free property
- Pool
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Parking
- Kitchen
Common questions
Are the rooms at OYO Flagship Hotel Royal Galaxy clean and well-maintained?
No, many guests have reported that the rooms are often dirty, with issues such as bed bugs, broken amenities, and poor ventilation.
Is the hotel's staff friendly and professional?
No, the staff has been described as rude and unprofessional, with frequent demands for extra payments, according to guest reviews.
Can I rely on the hotel's amenities like AC and hot water?
No, guests have frequently reported that basic amenities like AC, hot water, and working lifts are often malfunctioning or unavailable.
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