Shangri-La Bengaluru
No. 56, Shangri-La Bengaluru, 6B, Palace Rd, Abshot Layout, Vasanth Nagar, Bengaluru, Karnataka 560001
Gumo's take
Shangri-La Bengaluru is a luxury hotel known for its spacious, clean rooms, exceptional breakfast buffet, and outstanding service. It is particularly praised for its attentive staff, elegant dining options, and prime central location. The hotel is ideal for both business travelers and leisure guests seeking a high-end experience, with notable strengths in hospitality and amenities like the spa, fitness center, and rooftop bar. However, some guests have reported inconsistencies in service and minor maintenance issues.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional breakfast buffet with a wide variety of local and international options, praised by guests as one of the best in the city.
- Highly attentive and professional staff, with multiple reviews highlighting exceptional service from specific team members like Naveen, Tenzin, and Eshwar.
- Spacious and well-maintained rooms with modern amenities, including a fitness center and spa, which are frequently highlighted in positive reviews.
Worth knowing
- Some guests reported inconsistent service, including unprofessional behavior from staff members like Shalini and Shalma, and issues with communication and responsiveness.
- A few reviews mentioned maintenance issues, such as broken heating in the pool area and cleanliness concerns in certain facilities like the basement parking and restrooms.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom in some rooms
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Lifeguard
- Hot tub
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Coffee maker in some rooms
- Minibar
Common questions
What are the standout dining options at Shangri-La Bengaluru?
Shangri-La Bengaluru is praised for its chic restaurant and exceptional breakfast buffet, which features a wide variety of local and international options. Guests frequently highlight the quality and variety of the breakfast, considering it one of the best in the city.
Is the hotel suitable for business travelers?
Yes, Shangri-La Bengaluru is well-suited for business travelers, offering a business center, meeting rooms, and a prime central location. Reviews indicate a positive experience for business stays, with notable strengths in service and amenities like the fitness center and spa.
Are there any reported issues with the hotel's service or facilities?
While the hotel is generally praised for its attentive service, some guests have reported inconsistencies, including unprofessional behavior from certain staff members. Additionally, a few reviews mentioned minor maintenance issues, such as broken heating in the pool area and cleanliness concerns in certain facilities.
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