Urban Retreat

Urban Retreat, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560038

3.9 · 209 reviews analysed
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Gumo's take

Urban Retreat in Bengaluru is a budget-friendly serviced apartment-style accommodation located in the heart of Indiranagar, known for its convenient location and pet-friendly policies. It is particularly suited for budget travelers, business professionals, and short-term stays. The property is praised for its cleanliness, friendly staff, and proximity to restaurants and shopping areas. However, some guests have noted issues with maintenance, amenities like Wi-Fi and hot water, and cleanliness in common areas.

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How guests rate it

Location
89
Facilities
62
Staff & Service
78
Room Comfort & Cleanliness
68

What guests love

  • Friendly and helpful staff, particularly Renu Bhaiya, who is frequently mentioned for his prompt service and support.
  • Clean and well-maintained rooms, with several guests noting the spotless condition and fresh smell.
  • Convenient location in the heart of Indiranagar, close to restaurants, malls, and metro stations.

Worth knowing

  • Issues with maintenance of essential amenities like washing machines, hot water, and Wi-Fi, with some guests reporting frequent outages.
  • Common areas, especially the kitchen, have been criticized for poor cleanliness and even rat infestations.
  • Some rooms lack proper ventilation and windows, and deposit refunds have been delayed for some guests.

Amenities

  • Air conditioning
  • Kitchen in rooms
  • Pet-friendly
  • Elevator
  • Accessible
  • Kitchen
  • Microwave
  • No fitness center

Common questions

Is the hotel pet-friendly?

Yes, Urban Retreat is pet-friendly, making it a good option for travelers with pets.

How is the service at Urban Retreat?

The service is generally praised, with 111 positive mentions, and Renu Bhaiya is frequently highlighted for his prompt and helpful support.

Are there any issues with amenities like Wi-Fi or hot water?

Some guests have reported issues with maintenance of amenities such as Wi-Fi and hot water, with frequent outages noted.

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