Welcomhotel by ITC Hotels, Bengaluru

Welcomhotel by ITC Hotels, Bengaluru, 46, Richmond Rd, Richmond Town, Bengaluru, Karnataka 560025

5-star property★ 4.7 · 13,487 reviews analysed
Welcomhotel by ITC Hotels, Bengaluru – photo 1
Welcomhotel by ITC Hotels, Bengaluru – photo 2
Welcomhotel by ITC Hotels, Bengaluru – photo 3
Welcomhotel by ITC Hotels, Bengaluru – photo 4

Gumo's take

Welcomhotel by ITC Hotels, Bengaluru is a 5-star luxury hotel known for its elegant rooms, refined dining, and exceptional service. Guests frequently praise the staff for their attentiveness and warmth, particularly highlighting individuals like Mr. Sanjoy, Mr. Murugan, and Chef Dharmendra for their personalized care. The hotel is centrally located near major attractions like Lalbagh Botanical Garden and Cubbon Park, and is especially popular for its fine dining, breakfast buffet, and banquet services. While the property is well-maintained and comfortable, a few guests have noted minor issues with cleanliness and food consistency in specific areas.

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How guests rate it

Location
89
Facilities
87
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with many guests praising the attentiveness and professionalism of individuals like Mr. Sanjoy, Mr. Murugan, and Chef Dharmendra.
  • High-quality dining experiences, particularly the breakfast buffet and the refined Chinese restaurant, Mahjong.
  • Well-maintained and spacious rooms with a comfortable and clean environment, as noted in numerous 5-star reviews.

Worth knowing

  • A few guests reported issues with cleanliness in specific areas, such as a stale smell in rooms and poor hygiene in the breakfast area.
  • Some reviews mentioned inconsistencies in food quality, particularly in North Indian dishes and breakfast items like paratha and poha.
  • A small number of guests noted problems with basic facilities like key cards and safe operation, as well as a lack of timely check-in adjustments.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Valet parking
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Air conditioning

Common questions

What are the key strengths of Welcomhotel by ITC Hotels, Bengaluru?

The hotel is known for exceptional staff service, particularly from individuals like Mr. Sanjoy, Mr. Murugan, and Chef Dharmendra. It also offers high-quality dining experiences, including a praised breakfast buffet and the refined Chinese restaurant, Mahjong, along with well-maintained and spacious rooms.

Are there any reported issues with cleanliness or food quality at the hotel?

A few guests have reported minor cleanliness issues, such as stale smells in rooms and poor hygiene in the breakfast area. Additionally, some reviews noted inconsistencies in food quality, especially with North Indian dishes and breakfast items like paratha and poha.

What amenities and services does the hotel offer for business travelers and families?

The hotel offers a business center, meeting rooms, free Wi-Fi, and is kid-friendly. It also provides accessible facilities, including accessible parking, elevators, and rooms, making it suitable for both business travelers and families.

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