Welcomhotel by ITC Hotels, Bengaluru

Welcomhotel by ITC Hotels, Bengaluru, 46, Richmond Rd, Richmond Town, Bengaluru, Karnataka 560025

5-star property 4.7 · 12,988 reviews analysed
Welcomhotel by ITC Hotels, Bengaluru – photo 1
Welcomhotel by ITC Hotels, Bengaluru – photo 2
Welcomhotel by ITC Hotels, Bengaluru – photo 3
Welcomhotel by ITC Hotels, Bengaluru – photo 4

Gumo's take

Welcomhotel by ITC Hotels in Bengaluru is a 5-star luxury hotel known for its elegant rooms, refined dining, and exceptional service. Guests frequently praise the cleanliness, attentive staff, and particularly the breakfast and banquet services. The hotel is well-suited for business travelers and families, with a central location and amenities like a 24-hour cafe, restaurant, and outdoor pool. Despite a few criticisms around service inconsistencies and food quality in some reviews, the overall experience is highly rated, with a 4.7/5 Google rating and a strong emphasis on hospitality and comfort.

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How guests rate it

Location
89
Facilities
88
Staff & Service
93
Room Comfort & Cleanliness
92

What guests love

  • Outstanding service from staff, with multiple reviews highlighting the helpfulness and professionalism of individuals like Chef Dharmender, Mr. Biswajit, and Ms. Riya Lama.
  • High-quality breakfast and dining experiences, with a strong emphasis on variety and freshness, especially in the buffet and banquet services.
  • Well-maintained and clean rooms, with many guests noting the comfort and attention to detail in room upkeep.

Worth knowing

  • Some guests reported inconsistencies in food quality, particularly in North Indian dishes and breakfast items like poha and chole.
  • A few negative reviews highlighted poor service experiences, including untrained staff and issues with check-in and billing processes.
  • One review mentioned a lack of transparency in billing and a problematic upselling experience for premium packages.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Valet parking
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Air conditioning

Common questions

What are the key strengths of Welcomhotel by ITC Hotels in Bengaluru?

The hotel is known for outstanding service from attentive staff, high-quality breakfast and dining experiences, and well-maintained, clean rooms. Guests frequently praise the professionalism of staff members like Chef Dharmender and Ms. Riya Lama.

Are there any common criticisms or limitations I should be aware of before booking?

Some guests have reported inconsistencies in food quality, particularly with North Indian dishes and breakfast items like poha and chole. A few reviews also mention poor service experiences, including issues with check-in and billing processes.

What amenities are available at the hotel?

The hotel offers a range of amenities including free Wi-Fi, an outdoor pool with lifeguard supervision, a 24-hour restaurant and cafe, free parking, valet parking, a business center, meeting rooms, room service, and accessible facilities like elevators and parking.

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