Hotel Amer Palace

Hotel Amer Palace, 209, Near Hotel Nisarga, Zone-I, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011

3-star property 4.4 · 530 reviews analysed
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Gumo's take

Hotel Amer Palace in Bhopal is known for its strong hospitality, clean and comfortable rooms, and excellent dining experiences. Guests frequently praise the friendly and professional staff, particularly individuals like Mr. Mithilesh Singh and Gaurav Sir, who are highlighted for their exceptional service. The hotel’s location is convenient, near major attractions and shopping areas like DB Mall and the railway station. While most reviews are overwhelmingly positive, a few guests have noted issues with food quality and service speed in the restaurant.

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How guests rate it

Location
86
Facilities
82
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Highly praised staff service, with specific recognition of individuals like Mithilesh Singh and Gaurav Sir for their professionalism and helpfulness.
  • Clean, well-maintained rooms with positive feedback on comfort and ambiance.
  • Positive dining experiences, particularly in the Jharokha restaurant, with guests noting the quality and presentation of food.

Worth knowing

  • Some guests reported slow and inconsistent restaurant service, including long wait times and poor responsiveness.
  • A few reviews mentioned issues with food quality, including stale or cold items and lack of freshness.
  • Minor maintenance issues in some rooms, such as broken fixtures and water marks, were noted in a few reviews.

Amenities

  • Wi-Fi
  • Restaurant
  • Room service
  • Breakfast
  • Breakfast buffet
  • Front desk
  • Full-service laundry
  • Parking
  • Airport shuttle
  • Local shuttle
  • Accessible
  • Air conditioning
  • Kitchen

Common questions

What are the strengths of Hotel Amer Palace in terms of service?

Hotel Amer Palace is highly praised for its hospitality, with specific recognition given to staff members like Mr. Mithilesh Singh and Gaurav Sir for their professionalism and helpfulness. The overall service sentiment is strongly positive, with 93 positive reviews compared to 24 negative ones.

Are there any issues with the restaurant at Hotel Amer Palace?

Some guests have reported issues with the restaurant, including slow service, long wait times, and occasional problems with food quality such as stale or cold items. However, the dining experience is still positively reviewed by many, particularly in the Jharokha restaurant.

What amenities are available at Hotel Amer Palace?

The hotel offers a range of amenities including free Wi-Fi, free breakfast, parking, an accessible layout, a swimming pool, air conditioning, laundry service, room service, a restaurant, kitchenettes in some rooms, and an airport shuttle service.

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