Hotel Sagar Bikaner

Hotel Sagar Bikaner, Lalgarh Palace Campus, Sri Ganganagar Rd, Bikaner, Rajasthan 334002

4.1 · 3,719 reviews analysed
Hotel Sagar Bikaner – photo 1
Hotel Sagar Bikaner – photo 2
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Hotel Sagar Bikaner – photo 4

Gumo's take

Hotel Sagar Bikaner is a heritage-style property known for its royal Rajasthani architecture and spacious, well-decorated rooms. It appeals to travelers seeking a blend of traditional aesthetics and modern amenities, particularly for events or heritage-focused stays. While the hotel is praised for its food quality and hospitality, especially from staff like Mehboob Khan, it faces consistent criticism for outdated room maintenance, inconsistent amenities (like heating and hot water), and subpar service in some areas. The hotel is well-located for exploring Bikaner’s attractions, but its overall experience is mixed due to recurring issues with cleanliness, infrastructure, and staff behavior.

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How guests rate it

Location
75
Facilities
62
Staff & Service
65
Room Comfort & Cleanliness
58

What guests love

  • Spacious, well-decorated rooms with a heritage aesthetic that appeal to travelers seeking a traditional Rajasthani experience.
  • Positive feedback on food quality and variety, including vegetarian options and live music during dinner.
  • Some staff members, like Mehboob Khan, are highlighted for their helpful and courteous service.

Worth knowing

  • Recurring issues with outdated infrastructure, including malfunctioning AC, geysers, and poor hot water supply, especially in winter.
  • Mixed reviews on cleanliness, with complaints about dirty bed sheets, foul-smelling bathrooms, and poor room maintenance.
  • Inconsistent and sometimes rude service from staff, particularly at the front desk and during room service.
  • Rooms and facilities in some areas (like the annex) are described as old, poorly ventilated, and lacking modern amenities like Wi-Fi or heating.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Air conditioning

Common questions

What are the main strengths of Hotel Sagar Bikaner?

Hotel Sagar Bikaner is known for its spacious, well-decorated rooms with a heritage aesthetic, excellent food quality and variety (including vegetarian options), and some staff members, like Mehboob Khan, are praised for their helpful and courteous service.

What are the common complaints about the hotel?

Common complaints include outdated infrastructure such as malfunctioning AC and geysers, inconsistent hot water supply, poor cleanliness in some rooms and bathrooms, and inconsistent or rude service from certain staff members, particularly at the front desk.

Is the hotel suitable for a heritage-focused stay?

Yes, the hotel is well-suited for a heritage-focused stay due to its royal Rajasthani architecture and traditional aesthetics, which appeal to travelers interested in a cultural and historical experience.

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