The Star Gold Coast
The Star Gold Coast, 1 Casino Dr, Broadbeach QLD 4218, Australia
Gumo's take
The Star Gold Coast is a vibrant, upscale entertainment complex in Broadbeach, known for its casino, dining, and nightlife. It appeals to guests seeking a lively atmosphere with amenities like a spa, pool, and multiple restaurants, including a popular buffet. While the hotel's location near major attractions like Surfers Paradise and Sea World is a major draw, reviews highlight variability in service and room quality, with some guests praising the staff and facilities while others report issues with cleanliness, noise, and maintenance.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 75
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 68
What guests love
- Strong location with proximity to major attractions like Surfers Paradise Beach and Sea World.
- Popular dining options, including the Harvest Buffet and the Japanese restaurant, which received positive feedback for food quality and variety.
- Well-regarded casino and gaming floor, with a lively atmosphere and a range of table games and pokies.
Worth knowing
- Issues with room cleanliness and maintenance, including reports of bodily fluids on bedding, broken air conditioning, and poor housekeeping consistency.
- Noise and service inconsistencies, particularly in the casino and pool areas, with some guests reporting long wait times and unresponsive staff.
- Some rooms are described as small or outdated, with complaints about poor insulation and lack of modern amenities like streaming devices on TVs.
- Parking is an extra cost and has been criticized for being inconvenient and poorly managed, with reports of damage to vehicles.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Game room
- Casino
- Nightclub
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking (extra charge)
- Valet parking
- Accessible
- Business center
- Air conditioning
- Kitchen in some rooms
Common questions
Is there a casino at The Star Gold Coast, and how is it rated by guests?
Yes, The Star Gold Coast has a well-regarded casino with a lively atmosphere and a range of table games and pokies. Guests have given it a very positive rating, with 980 positive mentions related to nightlife and the casino experience.
Are there dining options available at the hotel, and what are guests saying about them?
The hotel offers multiple dining options, including a popular buffet at Harvest Buffet and a highly rated Japanese restaurant. Guests have given dining a very positive rating, with 980 positive mentions, and many praise the quality and variety of food.
What are the common issues guests report about the rooms and cleanliness?
Some guests have reported issues with room cleanliness and maintenance, including bodily fluids on bedding, broken air conditioning, and poor housekeeping consistency. While there are positive reviews about the property overall, there are notable negative mentions regarding cleanliness and room quality.