CASA EUPHORIA

CASA EUPHORIA, H.no:- 1 /1316, Near Villa Calangute Phase 4 & 14, Gauravaddo, Calangute, Goa 403516

2-star property 3.4 · 381 reviews analysed
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Gumo's take

CASA EUPHORIA in Calangute is a budget-friendly accommodation option with a 2.0-star rating and a 3.4/5 aggregate user rating based on 282 reviews. It is known for its kitchenettes, 24-hour front desk, and proximity to Calangute Beach and other local attractions. However, the hotel has a mixed reputation, with many guests reporting severe cleanliness issues, unprofessional staff, and misleading online listings. While a few guests praised the cleanliness and service, the majority of reviews highlight problems with maintenance, hygiene, and customer service, making it a risky choice for travelers.

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How guests rate it

Location
65
Facilities
38
Staff & Service
30
Room Comfort & Cleanliness
32

What guests love

  • Proximity to Calangute Beach and nearby attractions like Anjuna Beach and Fort Aguada
  • Availability of 24-hour front desk and room service, which is rare in the area
  • Some guests reported clean and comfortable rooms with good amenities like AC and Wi-Fi

Worth knowing

  • Severe cleanliness issues, including unhygienic rooms, bed bugs, and presence of rats and insects
  • Unprofessional and unresponsive staff, with multiple reports of rude behavior and poor customer service
  • Misleading online listings and booking issues, including last-minute room changes and unfulfilled promises
  • Poor maintenance of facilities, with broken appliances, leaking taps, and non-functional AC and hot water

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle
  • Room service
  • Kid-friendly
  • Kitchen

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While 19 guests praised the cleanliness, 14 reported unhygienic conditions, including bed bugs, rats, and insects. Many also noted poor maintenance of rooms and facilities.

How is the service and staff behavior at CASA EUPHORIA?

Service quality is inconsistent. Out of 74 reviews related to service, 31 were positive, but 42 were negative, with many guests reporting unprofessional and rude behavior from the staff.

Does CASA EUPHORIA have 24-hour services like front desk and room service?

Yes, CASA EUPHORIA has a 24-hour front desk and room service, which is rare in the area. This is one of the hotel's notable strengths according to guest reviews and highlights.

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