The Golden Suites & Spa

The Golden Suites & Spa, 2/250, Naikavaddo, naikka waddo, Calangute, Goa 403516

3.8 · 1,178 reviews analysed
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Gumo's take

The Golden Suites & Spa in Calangute is a mid-range hotel offering spacious suites with kitchenettes, appealing to families and groups seeking a home-like stay. While it has a decent location near beaches and markets, guest feedback is mixed. Positive reviews highlight friendly staff, clean rooms, and good breakfasts, while negative reviews frequently mention poor maintenance, unhygienic conditions, and inconsistent service. The hotel's spa and fitness center are notable amenities, but recurring complaints about bathrooms, AC, and cleanliness suggest ongoing operational challenges.

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How guests rate it

Location
80
Facilities
62
Staff & Service
70
Room Comfort & Cleanliness
58

What guests love

  • Spacious and well-maintained suites with kitchenettes, particularly praised for family or group stays.
  • Friendly and helpful staff, with specific mentions of individuals like Sapan, Prachi, and Sanjib.
  • Convenient location near Calangute Beach and local attractions like the Anjuna Flea Market.

Worth knowing

  • Recurring complaints about unclean rooms, bathrooms, and maintenance issues, including broken AC units and pest problems.
  • Inconsistent food quality and limited breakfast options, with some guests reporting cold or unappetizing meals.
  • Poor service responsiveness and unprofessional behavior from some staff members, including rude or indifferent attitudes.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Outdoor pool
  • Fitness center
  • Spa
  • Air conditioning
  • Kitchen

Common questions

Is the hotel's fitness center available for guests?

Yes, The Golden Suites & Spa has a fitness center, which is one of the few hotels in the area offering this amenity.

How is the breakfast at the hotel?

Breakfast is generally well-received, with positive mentions of the restaurant and buffet. However, some guests have reported issues with cold or unappetizing meals.

What are the common complaints about the hotel's rooms?

Guests frequently report issues with cleanliness, including unclean rooms and bathrooms, broken air conditioning units, and pest problems.

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