The Terrace Business Hotel by LADDER, Calicut
The Terrace Business Hotel by LADDER, Calicut, Link Rd, Palayam, Kozhikode, Kerala 673002
Gumo's take
The Terrace Business Hotel by LADDER in Calicut is a budget-friendly option near the railway station, ideal for business travelers or those prioritizing location over luxury. While it offers a pool and 24-hour front desk service, guest reviews highlight significant issues with room maintenance, cleanliness, and air conditioning. Positive experiences are often tied to the hotel’s convenient location and some helpful staff, but recurring complaints about poor service and unclean rooms suggest it is best suited for short stays with low expectations.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 60
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near Kozhikode Railway Station and major attractions like Mananchira and SM Street.
- Some guests praised the cleanliness and helpfulness of the staff, particularly during check-in and check-out.
- The hotel has a rooftop terrace and a pool, which are uncommon in the area.
Worth knowing
- Recurring complaints about poor room maintenance, unclean beds, and broken amenities like air conditioning and hot water.
- Negative sentiment around service, with reports of unresponsive or rude staff, especially at the front desk.
- Rooms are described as small, with some guests noting cramped layouts and lack of privacy.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Transfer
- Local shuttle
- English
- Hindi
- Table service
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Pool
Common questions
Is the hotel near any major attractions or transportation hubs?
Yes, the hotel is near Kozhikode Railway Station and major attractions like Mananchira and SM Street. It is also walking distance to Mittayi Theruvu Kozhikode and Tali Maha Shiva Kshetram.
What are the main issues guests have reported about the hotel?
Guests have reported recurring issues with room maintenance, cleanliness, and broken air conditioning. Some also mentioned unresponsive or rude service, particularly at the front desk.
Does the hotel offer 24-hour front desk service and free Wi-Fi?
Yes, the hotel offers 24-hour front desk service and free Wi-Fi in public areas, which is convenient for travelers needing assistance at any time.
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