De Garland, Palolem - AM Hotel Kollection

De Garland, Palolem - AM Hotel Kollection, Nos. 330, Devabag, Palolem, Canacona, Goa 403702

4.6 · 1,074 reviews analysed
De Garland, Palolem - AM Hotel Kollection – photo 1
De Garland, Palolem - AM Hotel Kollection – photo 2
De Garland, Palolem - AM Hotel Kollection – photo 3
De Garland, Palolem - AM Hotel Kollection – photo 4

Gumo's take

De Garland, Palolem - AM Hotel Kollection is a low-key, family-friendly hotel with a relaxed atmosphere, ideal for travelers seeking a peaceful stay near Palolem Beach. Known for its excellent service, particularly from staff like Janice, Swidel, and Reshma, the hotel is praised for its international restaurant, breakfast buffet, and well-maintained outdoor pool. While not a luxury resort, it offers a comfortable and clean environment with a focus on hospitality and personalized service.

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How guests rate it

Location
82
Facilities
85
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service with multiple staff members (e.g., Janice, Swidel, Reshma) repeatedly praised for their warmth and attentiveness.
  • Highly rated breakfast buffet and international restaurant, with positive mentions of food quality and variety.
  • Well-maintained and clean rooms, with several reviews noting the comfort of beds and cleanliness of bathrooms.

Worth knowing

  • Some rooms reported to be small or lacking amenities like mini-fridges, with a few guests noting outdated furniture or uneven flooring.
  • Location is not walkable to Palolem Beach, requiring a short drive or scooter ride.
  • A few negative reviews highlighted issues like expired toiletries, noisy fans, and occasional unresponsiveness from staff.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly (extra charge)
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Meeting rooms
  • English
  • Hindi

Common questions

Is the hotel's breakfast buffet highly rated?

Yes, the breakfast buffet is highly praised by guests, with 182 positive mentions in reviews highlighting its quality and variety.

How is the service quality at the hotel?

The service is outstanding, with 442 positive mentions in reviews. Staff members like Janice, Swidel, and Reshma are frequently commended for their warmth and attentiveness.

Is the hotel close to Palolem Beach?

The hotel is a 4-minute drive from Palolem Beach, but it is not walkable and requires a short drive or scooter ride.

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