De Garland, Palolem - AM Hotel Kollection

De Garland, Palolem - AM Hotel Kollection, Nos. 330, Devabag, Palolem, Canacona, Goa 403702

4.6 · 1,032 reviews analysed
De Garland, Palolem - AM Hotel Kollection – photo 1
De Garland, Palolem - AM Hotel Kollection – photo 2
De Garland, Palolem - AM Hotel Kollection – photo 3
De Garland, Palolem - AM Hotel Kollection – photo 4

Gumo's take

De Garland, Palolem - AM Hotel Kollection is a low-key, family-friendly hotel in Canacona, offering a relaxed atmosphere with an international restaurant, outdoor pool, and excellent breakfast buffet. It is particularly praised for its warm and attentive staff, especially those in housekeeping and front desk roles, who are frequently highlighted in reviews for their helpfulness and hospitality. The hotel is well-suited for travelers seeking a peaceful stay with good amenities and proximity to nearby beaches like Palolem and Agonda. Guests consistently note the cleanliness, service quality, and food as standout features, though some mention minor issues with room size and proximity to the beach.

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How guests rate it

Location
82
Facilities
85
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, particularly in housekeeping and front desk, with many guests praising individuals like Swidel, Reshma, and Ramdas for their attentiveness and friendliness.
  • High-quality breakfast buffet with a wide variety of options, including international, North Indian, and South Indian dishes, frequently mentioned as a highlight.
  • Clean and well-maintained facilities, including a spotless swimming pool and comfortable dining areas.

Worth knowing

  • Some guests noted that the rooms are small or lack ventilation, with a few describing them as feeling closed in or uninviting.
  • The hotel is not directly on the beach and requires a 1.5 to 2 km walk or short drive to reach Palolem Beach, which may be inconvenient for some.
  • A few reviews mention issues with room cleanliness, including drainage smells and the presence of pests like mice.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly (extra charge)
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Meeting rooms
  • English
  • Hindi

Common questions

Is the breakfast at De Garland, Palolem - AM Hotel Kollection good?

Yes, the breakfast is highly praised, with a positive sentiment of 182 reviews. It features a wide variety of options including international, North Indian, and South Indian dishes, and is frequently mentioned as a highlight by guests.

How is the service at the hotel?

The service is excellent, with a strong positive sentiment of 442 reviews. Guests particularly praise the warm and attentive staff, especially in housekeeping and front desk roles, with individuals like Swidel, Reshma, and Ramdas often highlighted for their hospitality.

Is the hotel close to the beach?

The hotel is not directly on the beach. It is approximately 1.5 to 2 km away from Palolem Beach, which is a 4-minute drive. Some guests have found this distance to be slightly inconvenient.

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