Sensira Resort & Spa · Riviera Maya
Sensira Resort & Spa · Riviera Maya, Mz40 Lt16, Carr. Tulum - Cancún 12, 77580 Cancún, Q.R., Mexico
Gumo's take
Sensira Resort & Spa is a family-friendly all-inclusive resort located in the Riviera Maya, near Puerto Morelos. It is best suited for families with children, offering a wide range of kid-friendly amenities such as a waterpark, adventure clubs, and a cinema. The resort also caters to adults with dedicated spaces like the Amber Lounge and Remo Workspace. While the property is praised for its extensive facilities and family-focused atmosphere, some guests have noted inconsistencies in service and maintenance issues.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Extensive family-friendly amenities including a waterpark, Adventure Club, Baby Explorer Club, and Emoji Teens Club
- Diverse dining options with eight restaurants and five bars, including upscale options like Galerie des Sens and La Tentazione
- Dedicated coworking space (Remo Workspace) with private offices and high-speed Wi-Fi for remote workers
- Spacious and well-equipped rooms with balconies, marble floors, and modern furnishings
Worth knowing
- Inconsistent service and maintenance issues reported by some guests, including mold in showers and unclean pool areas
- Limited food variety and inconsistent restaurant availability, with some guests finding the buffet and dining options underwhelming
- Noise disturbances and loud music in common areas, making it difficult for guests to relax
Common questions
Is Sensira Resort & Spa suitable for families with children?
Yes, Sensira Resort & Spa is best suited for families with children, offering kid-friendly amenities such as a waterpark, Adventure Club, Baby Explorer Club, and Emoji Teens Club.
What dining options are available at the resort?
The resort has eight restaurants and five bars, including upscale options like Galerie des Sens and La Tentancellation, providing a diverse range of dining experiences for guests.
Are there any reported issues with the hotel's service or maintenance?
Some guests have reported inconsistencies in service and maintenance issues, such as mold in showers and unclean pool areas, as well as noise disturbances in common areas.
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