Resort De Alturas Candolim
Resort De Alturas Candolim, Survey No.42/2, Aguada -Siolim Road, Baman Vaddo, Bardez, Candolim, Goa 403515
Gumo's take
Resort De Alturas Candolim is a beachfront hotel offering a spa, outdoor pool, and hot tub, catering to both families and couples. While praised for its location near Candolim Beach and for friendly, helpful staff, the hotel faces recurring complaints about cleanliness, particularly in rooms and bathrooms, and inconsistent food quality. Positive reviews highlight the hotel's spacious rooms and proximity to local attractions, but negative feedback often centers on poor maintenance and unprofessional service from some staff members.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 62
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, with several reviews praising specific individuals like Aman Khan and Ajay for their service.
- Proximity to Candolim Beach and nearby attractions like Fort Aguada and Calangute Beach.
- Positive mentions of room size and cleanliness in several 5-star reviews.
Worth knowing
- Recurring complaints about poor room and bathroom cleanliness, including unclean bed sheets, damp conditions, and poor maintenance.
- Mixed feedback on food quality, with some guests describing it as repetitive, unhygienic, or poorly prepared.
- Unprofessional behavior from some staff members, including reports of arrogance and poor communication.
- Issues with amenities like malfunctioning AC, non-working bathroom fixtures, and lack of basic toiletries.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Business center
- Meeting rooms
Common questions
Is the hotel clean, and are there any recurring cleanliness issues?
There are mixed reviews regarding cleanliness. While some guests praise the cleanliness of rooms, there are recurring complaints about unclean bed sheets, damp conditions, and poor maintenance in rooms and bathrooms.
How is the food quality at the hotel?
The food quality is mixed. Some guests have praised the dining experience, but others have reported that the food is repetitive, unhygienic, or poorly prepared, with notable negative feedback in dining reviews.
What amenities does the hotel offer for families?
The hotel is kid-friendly and offers amenities such as an outdoor pool, hot tub, free breakfast buffet, room service, and a spa. It also has a 24-hour front desk and local shuttle service, making it convenient for families.
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