Shalom Indus Residency
Shalom Indus Residency, 1, Bammon Vaddo, Candolim, Goa 403515
Gumo's take
Shalom Indus Residency in Candolim is a 3-star hotel with a 4.0/5 Google rating based on 1777 reviews, though its Tripadvisor rating is extremely low at 1.0/5. The hotel is known for its 24-hour room service and proximity to beaches and nightlife, including a 14-minute walk to Sinq Night Club. While some guests praise the breakfast buffet, cleanliness, and outdoor pool, others report significant issues with hygiene, including cockroach infestations, unclean rooms, and poor staff responsiveness. The hotel is best suited for budget-conscious travelers who prioritize location and are willing to tolerate potential service inconsistencies.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 52
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 48
What guests love
- Proximity to popular beaches and nightlife spots like Sinq Night Club
- 24-hour room service, a rare feature in the area
- Positive mentions of the breakfast buffet and outdoor pool
Worth knowing
- Frequent reports of cockroach infestations and unclean rooms, including stained bed sheets and unhygienic bathrooms
- Poor staff responsiveness and uncooperative behavior, with multiple complaints about rudeness and lack of assistance
- Issues with room amenities such as malfunctioning AC, TVs, and locks, as well as poor housekeeping
Amenities
- Wi-Fi (free)
- Debit cards
- NFC mobile payments
- Cash
- Outdoor pool
- Parking (free)
- Airport shuttle (free)
- Accessible
- Accessible parking
- Accessible pool
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Minibar in some rooms
Common questions
Is the hotel clean and hygienic?
Opinions on cleanliness are mixed. While some guests praise the cleanliness, others report significant issues such as cockroach infestations, unclean rooms, and stained bed sheets. The overall sentiment for cleanliness is slightly positive, but notable negative reports exist.
How is the service at Shalom Indus Residency?
Service has mixed reviews. There are 355 positive mentions, but also 105 negative reports, with complaints about uncooperative and rude staff. Some guests appreciate the 24-hour room service, a rare feature in the area.
Is the breakfast worth it?
Yes, the breakfast buffet is a highlight for many guests and receives positive mentions in both the hotel summary and sentiment breakdown. However, it is an extra charge, so travelers should be prepared for that.
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