Quest Hotel and Conference Center - Cebu

Quest Hotel and Conference Center - Cebu, Archbishop Reyes Ave, Cebu City, 6000 Cebu, Philippines

4.5 · 6,871 reviews analysed
Quest Hotel and Conference Center - Cebu – photo 1
Quest Hotel and Conference Center - Cebu – photo 2
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Quest Hotel and Conference Center - Cebu – photo 4

Gumo's take

Quest Hotel and Conference Center - Cebu is a contemporary hotel in Cebu City known for its friendly and accommodating staff, excellent dining experiences, and convenient location across from Ayala Mall. Guests frequently praise the breakfast and dinner buffets for their variety and quality, as well as the attentive service from staff like Paul, Lyka, and Eric. While the rooms are generally clean and comfortable, some guests note that they can be outdated or noisy due to traffic. The hotel is ideal for travelers seeking a relaxed stay with easy access to shopping, dining, and business hubs.

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How guests rate it

Location
95
Facilities
78
Staff & Service
93
Room Comfort & Cleanliness
82

What guests love

  • Exceptional staff service, with many guests highlighting the friendliness and attentiveness of employees like Paul, Lyka, and Eric.
  • High-quality and diverse buffet meals at Puso Bistro & Bar, especially praised for breakfast and dinner.
  • Convenient location across from Ayala Mall and near business and leisure attractions.

Worth knowing

  • Some rooms are described as outdated or in need of minor renovations, with issues like outdated furniture and limited outlets.
  • Noise from traffic and neighboring rooms can be a disturbance, especially on lower floors.
  • Wi-Fi and TV systems are frequently criticized for being slow or unreliable.
  • A few guests reported issues with room maintenance, such as clogged drains and malfunctioning air conditioning.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Outdoor pool
  • Parking (extra charge)
  • Self parking (extra charge)
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Filipino
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel's breakfast buffet highly rated?

Yes, the breakfast buffet is highly praised by guests for its variety and quality, with 529 positive reviews and only 22 negative ones.

What are the main issues with the hotel rooms?

Some rooms are described as outdated or in need of minor renovations, with issues like outdated furniture, limited outlets, and noise from traffic or neighboring rooms, especially on lower floors.

Is the hotel's location convenient for shopping and business activities?

Yes, the hotel is conveniently located across from Ayala Mall and near business hubs, with 408 positive reviews highlighting its favorable location.